ITunes App Store for iOS not working on PlusNet (only)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: ITunes App Store for iOS not working on PlusNe...
ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 5:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have switched off router and modem (I am on FTTC) for half an hour but made no difference when I switched it back on again. Everything apart from iTunes Match and iOS app downloads appeears to work just fine.
Any ideas what is happening and is anyone else having this kind of problem?
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 5:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Do you get any errors or does it sit there looking like it's trying to download?
Enterprise Architect - Network & OSS
Plusnet Technology
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 5:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The Mac iTunes iOS App Store IS now working (It wasn't before I left the router off for an extended period). However my iOS devices will not, unless I use the VPN to another Internet Provider.
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 5:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
And it didn't make any difference.
The exact error is Cannot Connect to ITunes Store (on the iPhone).
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 6:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 6:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am in Scotland, perhaps something to do with yesterday's known problems.
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 6:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Also, try changing the DNS for your iPhone to 8.8.4.4 to see if that works.
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 6:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Tracing route to e673.g.akamaiedge.net [23.62.114.217]
over a maximum of 30 hops:
1 63 ms 99 ms 99 ms 192.168.1.254
2 34 ms 32 ms 32 ms lo0-central10.ptn-ag04.plus.net [195.166.128.193
]
3 32 ms 32 ms 31 ms link3-central10.ptn-gw01.plus.net [84.93.248.228
]
4 68 ms 67 ms 31 ms xe-10-1-0.ptw-cr01.plus.net [212.159.1.44]
5 35 ms 30 ms 31 ms 10ge-linx.r1.lon1.uk.as5580.net [195.66.225.111]
6 31 ms 32 ms 31 ms eth1-3.core1.lon1.uk.atrato.net [78.152.44.102]
7 38 ms 37 ms 36 ms tge7-8.core1.ams2.nl.atrato.net [78.152.44.156]
8 41 ms 49 ms 49 ms eth2-5.edge1.ams5.nl.atrato.net [78.152.44.133]
9 44 ms 36 ms 37 ms eth1-6.edge2.ams5.nl.atrato.net [78.152.44.44]
10 37 ms 37 ms 37 ms 78.152.38.234
11 37 ms 37 ms 36 ms a23-62-114-217.deploy.akamaitechnologies.com [23
.62.114.217]
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 7:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just updated 5 apps on iTunes!
York.
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 8:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 8:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Trace route shoes it going to USA.
traceroute gs.apple.com
traceroute to gs.apple.com.akadns.net (17.171.36.30), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 1.649 ms 1.433 ms 2.455 ms
2 lo0-central10.ptn-ag01.plus.net (195.166.128.190) 31.821 ms 30.357 ms 36.295 ms
3 link11-central10.ptn-gw01.plus.net (84.93.248.148) 31.160 ms 31.451 ms 31.128 ms
4 xe-1-2-0.ptw-cr01.plus.net (212.159.1.28) 29.446 ms 29.718 ms 29.212 ms
5 te-4-2.car5.london1.level3.net (217.163.45.249) 29.621 ms 29.928 ms 29.886 ms
6 ae-52-52.csw2.london1.level3.net (4.69.139.120) 112.113 ms 112.884 ms 112.363 ms
7 * * *
8 ae-44-44.ebr1.newyork1.level3.net (4.69.137.78) 114.995 ms 113.326 ms
ae-41-41.ebr1.newyork1.level3.net (4.69.137.66) 114.144 ms
9 ae-10-10.ebr2.washington12.level3.net (4.69.148.50) 113.486 ms
4.69.201.62 (4.69.201.62) 113.935 ms
ae-10-10.ebr2.washington12.level3.net (4.69.148.50) 112.869 ms
10 ae-1-100.ebr1.washington12.level3.net (4.69.143.213) 112.959 ms 112.921 ms 116.903 ms
11 ae-8-8.ebr1.washington1.level3.net (4.69.143.217) 112.660 ms 112.635 ms 112.651 ms
12 ae-1-13.bar2.charlotte1.level3.net (4.69.200.213) 112.843 ms 113.346 ms 112.612 ms
13 ae-3-3.car1.charlotte1.level3.net (4.69.200.222) 113.304 ms 117.945 ms 121.631 ms
14 apple-compu.car2.charlotte1.level3.net (4.71.126.86) 117.801 ms 115.239 ms 115.951 ms
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 8:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
traceroute gs.apple.com
traceroute to gs.apple.com.akadns.net (17.171.36.30), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 3.106 ms 1.842 ms 5.623 ms
2 lo0-central10.ptn-ag01.plus.net (195.166.128.190) 34.559 ms 31.978 ms 34.670 ms
3 link11-central10.ptn-gw01.plus.net (84.93.248.148) 33.510 ms 33.700 ms 31.126 ms
4 xe-1-2-0.ptw-cr01.plus.net (212.159.1.28) 32.294 ms 29.861 ms 29.860 ms
5 te-4-2.car5.london1.level3.net (217.163.45.249) 29.630 ms 30.772 ms 29.996 ms
6 ae-52-52.csw2.london1.level3.net (4.69.139.120) 112.518 ms * 113.981 ms
7 * * *
8 ae-41-41.ebr1.newyork1.level3.net (4.69.137.66) 113.831 ms 115.462 ms
ae-44-44.ebr1.newyork1.level3.net (4.69.137.78) 113.343 ms
9 ae-10-10.ebr2.washington12.level3.net (4.69.148.50) 113.015 ms
4.69.201.62 (4.69.201.62) 112.728 ms
ae-10-10.ebr2.washington12.level3.net (4.69.148.50) 113.037 ms
10 ae-1-100.ebr1.washington12.level3.net (4.69.143.213) 112.825 ms 112.962 ms 113.065 ms
11 ae-8-8.ebr1.washington1.level3.net (4.69.143.217) 112.901 ms 113.716 ms 113.805 ms
12 ae-1-13.bar2.charlotte1.level3.net (4.69.200.213) 112.848 ms 113.014 ms 112.744 ms
13 ae-3-3.car1.charlotte1.level3.net (4.69.200.222) 116.932 ms 113.678 ms 112.902 ms
14 apple-compu.car2.charlotte1.level3.net (4.71.126.86) 116.768 ms 117.767 ms 116.076 ms
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 8:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
gs.apple.com seems to go to the same place from Plusnet and VPN. But what about iTunes.apple.com and ax.itunes.apple.com (I think those both should go to Akamai edge nodes)?
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 8:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Still having similar problems with iTunes Match on iOS.
Plus the Washing Machine is not draining - is this related?
Re: ITunes App Store for iOS not working on PlusNet (only)
20-03-2013 9:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
York.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: ITunes App Store for iOS not working on PlusNe...