IP addresses
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IP addresses
10-06-2023 6:18 PM
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Also I used to have a static IP, a holdover from broadband PAYG.( Yes I've been around that long)😊. I don't appear to have this anymore, but don't recall ever being told it was being removed, unless it was automatically done during a product move, as I'm now on fibre.
Re: IP addresses
10-06-2023 6:41 PM - edited 10-06-2023 6:42 PM
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@penfold AFAIK, Plusnet do not use CGNAT - it usually only used by mobile networks, and I suspect SKY are trying to fob you off.
Can't help with the static query - sorry. Just a thought - what are the first three octets of your address?
Re: IP addresses
10-06-2023 6:57 PM - edited 10-06-2023 6:59 PM
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They also told me to change from Google DNS to plusnets, what difference that would make is anyone's guess
Re: IP addresses
10-06-2023 7:01 PM
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The easiest way to check is to run nslookup on your public ip address.
If the reply is something like 1.0.189.80.dyn.plus.net then it is dynamic
HTH
Re: IP addresses
10-06-2023 7:03 PM
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I'm not 100% certain - slightly outside my pay-grade, but that is a dynamic pool, I think. Are you using Google DNS -if so why? - but that is more balderdash.
Re: IP addresses
10-06-2023 7:15 PM
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Reason I ask is I'm having some issues with on-demand content from sky, and they think it's down to this, with users effectively sharing ipv4 addresses
complete and utter rubbish!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: IP addresses
10-06-2023 8:56 PM
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Completely agree.
I'm using Google DNS, as I always have done. Are plusnets DNS servers better than they used to be. I had issues quite some time ago where they were a bit unresponsive.
Re: IP addresses
11-06-2023 10:09 AM
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@penfold - Plusnet do not use CGNAT and it looks to me like your IP address is static.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: IP addresses
11-06-2023 10:30 AM
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