IP addresses
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IP addresses
10-06-2023 6:18 PM
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Also I used to have a static IP, a holdover from broadband PAYG.( Yes I've been around that long)😊. I don't appear to have this anymore, but don't recall ever being told it was being removed, unless it was automatically done during a product move, as I'm now on fibre.
Re: IP addresses
10-06-2023 6:41 PM - edited 10-06-2023 6:42 PM
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@penfold AFAIK, Plusnet do not use CGNAT - it usually only used by mobile networks, and I suspect SKY are trying to fob you off.
Can't help with the static query - sorry. Just a thought - what are the first three octets of your address?
Re: IP addresses
10-06-2023 6:57 PM - edited 10-06-2023 6:59 PM
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They also told me to change from Google DNS to plusnets, what difference that would make is anyone's guess
Re: IP addresses
10-06-2023 7:01 PM
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The easiest way to check is to run nslookup on your public ip address.
If the reply is something like 1.0.189.80.dyn.plus.net then it is dynamic
HTH
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: IP addresses
10-06-2023 7:03 PM
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I'm not 100% certain - slightly outside my pay-grade, but that is a dynamic pool, I think. Are you using Google DNS -if so why? - but that is more balderdash.
Re: IP addresses
10-06-2023 7:15 PM
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Reason I ask is I'm having some issues with on-demand content from sky, and they think it's down to this, with users effectively sharing ipv4 addresses
complete and utter rubbish!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: IP addresses
10-06-2023 8:56 PM
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Completely agree.
I'm using Google DNS, as I always have done. Are plusnets DNS servers better than they used to be. I had issues quite some time ago where they were a bit unresponsive.
Re: IP addresses
11-06-2023 10:09 AM
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@penfold - Plusnet do not use CGNAT and it looks to me like your IP address is static.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: IP addresses
11-06-2023 10:30 AM
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