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IP addresses

penfold
Aspiring Pro
Posts: 2,287
Thanks: 25
Fixes: 5
Registered: ‎01-08-2007

IP addresses

Does anyone know if Plusnet are using CG NAT. I can't find anything in search. Reason I ask is I'm having some issues with on-demand content from sky, and they think it's down to this, with users effectively sharing ipv4 addresses.
Also I used to have a static IP, a holdover from broadband PAYG.( Yes I've been around that long)😊. I don't appear to have this anymore, but don't recall ever being told it was being removed, unless it was automatically done during a product move, as I'm now on fibre.
8 REPLIES 8
jab1
Legend
Posts: 19,265
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Registered: ‎24-02-2012

Re: IP addresses

@penfold AFAIK, Plusnet do not use CGNAT - it usually only used by mobile networks, and I suspect SKY are trying to fob you off.

Can't help with the static query - sorry. Just a thought - what are the first three octets of your address?

John
penfold
Aspiring Pro
Posts: 2,287
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Registered: ‎01-08-2007

Re: IP addresses

Thanks. They are 80.2
They also told me to change from Google DNS to plusnets, what difference that would make is anyone's guess
Dan_the_Van
Hero
Posts: 3,145
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Registered: ‎25-06-2007

Re: IP addresses

The easiest way to check is to run nslookup on your public ip address.

If the reply is something like 1.0.189.80.dyn.plus.net then it is dynamic

HTH

jab1
Legend
Posts: 19,265
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Registered: ‎24-02-2012

Re: IP addresses

I'm not 100% certain - slightly outside my pay-grade, but that is a dynamic pool, I think.  Are you using Google DNS -if so why? - but that is more balderdash.

John
MisterW
Superuser
Superuser
Posts: 16,327
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Registered: ‎30-07-2007

Re: IP addresses

Reason I ask is I'm having some issues with on-demand content from sky, and they think it's down to this, with users effectively sharing ipv4 addresses

complete and utter rubbish!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

penfold
Aspiring Pro
Posts: 2,287
Thanks: 25
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Registered: ‎01-08-2007

Re: IP addresses

@MisterW
Completely agree.
I'm using Google DNS, as I always have done. Are plusnets DNS servers better than they used to be. I had issues quite some time ago where they were a bit unresponsive.
bobpullen
Community Gaffer
Community Gaffer
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Registered: ‎04-04-2007

Re: IP addresses

@penfold - Plusnet do not use CGNAT and it looks to me like your IP address is static.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

penfold
Aspiring Pro
Posts: 2,287
Thanks: 25
Fixes: 5
Registered: ‎01-08-2007

Re: IP addresses

Thanks Bob.