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Exchange Status Checker

Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Exchange Status Checker

Well it might be an idea if PN prioritises it a bit, there are examples on the boards here where people are going round in circles with a speed problem and it turns out to be exchange congestion.
CSC must have loads more call for similar reasons and you are hence creating an un-necessary burden on CSC resulting in poorer service for everyone.
jelv
Seasoned Hero
Posts: 26,785
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Registered: ‎10-04-2007

Re: Exchange Status Checker

I can't believe nothing's being done even after Colin's offer!
jelv (a.k.a Spoon Whittler)
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Anotherone
Champion
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Registered: ‎31-08-2007

Re: Exchange Status Checker

I haven't got a clue as to how BT supply the data, but it can't be that difficult surely.
jelv
Seasoned Hero
Posts: 26,785
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Re: Exchange Status Checker

I believe the issue is not how BT supply the data, but that it is obtained from a system which is only accessible to ISP staff.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Exchange Status Checker

It's a shame BT haven't got the sense to make it available to everyone, but then when have BT had sense.
Strat
Community Veteran
Posts: 31,320
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Registered: ‎14-04-2007

Re: Exchange Status Checker

It's not advisable to wash your dirty linen in public Wink
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Chris
Legend
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Registered: ‎05-04-2007

Re:Exchange Status Checker

Let me catch up with the guys in the morning and see if I can find the data needed, I might take you up on that offer Colin if I can get the info you need.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
csogilvie
Grafter
Posts: 5,852
Registered: ‎04-04-2007

Re: Exchange Status Checker

No probs Chris - you know where I am... and you can get me on MSN etc. if necessary.
Chris
Legend
Posts: 17,724
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Re:Exchange Status Checker

Thanks Colin, I'll grab you soon on MSN and drop you the details in an email.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
csogilvie
Grafter
Posts: 5,852
Registered: ‎04-04-2007

Re: Exchange Status Checker

Info has been provided, but I'm somewhat unable to do anything about it until this evening.
Chris
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Re: Exchange Status Checker

Thanks to the magic of Colin, this is now updated.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Simon_M
Grafter
Posts: 685
Registered: ‎05-04-2007

Re: Exchange Status Checker

Indeed it has.  Cool  Smiley
Thanks Colin & thanks to those that either pushed for this or were otherwise instrumental in making it happen.
What is the proposed schedule for future updates?
Quote
Virtual paths: Green
There are currently no known capacity problems on your exchange. There may still be an exchange problem, however BT are not currently reporting that they are aware of it. Please contact Support if you are having speed problems, who can advise further.
Record last updated: 13 Nov 09
Historical information for this exchange:
Status Date
green 30 Oct 09
green 23 Oct 09
green 16 Oct 09
green 09 Oct 09
green 02 Oct 09
csogilvie
Grafter
Posts: 5,852
Registered: ‎04-04-2007

Re: Exchange Status Checker

Missing week now added...
There's been no plans made with me at least for future updates, but it's not an onerous task now I know how to do it Smiley
Chris
Legend
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Re: Exchange Status Checker

Quote
What is the proposed schedule for future updates?

We're trying to get some development time to automate as much of this as we can in order to get the updates out quickly after they are available (weekly).
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Simon_M
Grafter
Posts: 685
Registered: ‎05-04-2007

Re: Exchange Status Checker

Ok. Can we assume that in the meantime you will be grabbing the information manually & talking nicely to Colin about doing the import? The whole point of this thread was the regularity of the updating, without which the information is misleading.
Do BT really only update once a week? Seems a long time if people want to know if there is a problem with their exchange.
Are the 'Major Service Outages' here part of the same system or is that automatically updated daily by another route?