Does a static IP address survive a contract change?

[#1]

For the last 2 years I have been enjoying having a static IP address. Now is the time to renew/change my contract for a further 2 years. If I do this, will I lose my static address or is it linked to the account which will remain?

In other words is the static IP address linked to the contract or the user?

Thanks

[#2 · Accepted solution]

@losip 

It is linked to the account, not the product.

A new contract causes no problems. If you switch to SOGEA (FTTC without the phone) or FTTP it should stay with you but there have been occasions where there's been a problem. If this happens you notify PN ASAP.

Brian

[#3]

It's tied to the account.