Disconnection Alert
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Disconnection Alert
Disconnection Alert
02-04-2012 10:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Service: Broadband
Posted: Mon, Apr 02 2012 at 22:09:28
Subject: Emergency Maintenance - Faraday - 2nd/3rd April 11.00pm-7.00am
When's this work happening?
From 11pm tonight through to 7am tomorrow.
What does it affect?
Broadband connectivity.
How long will it take?
Up to seven hours.
What does the work involve?
Our suppliers have informed us of some emergency maintenance work to resolve the recent issues seen on the Faraday section of the network.
Am I likely to notice the work?
Yes, it's likely that a substantial portion of our customer base will be disconnected from the Internet during this maintenance. Should this happed our network will also be unbalanced and therefore you could see slower than normal speeds.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and force a reconnect.
Kind Regards,
Chris Parr
Customer Support
Re: Disconnection Alert
02-04-2012 10:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Disconnection Alert
02-04-2012 10:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
http://status.zensupport.co.uk/active/5/2577
Quote Broadband (xDSL)
The following new Broadband (xDSL) incident has been identified. Further information is detailed below.
WBMC Emergency Maintenance(New)
Outage - Emergency maintenance
Start: Mon, 02/04/2012 23:00
End: Tue, 03/04/2012 07:00
BT have informed us of emergency maintenance tonight on the WBMC Faraday node to fully resolve the issues which have occurred over the last few weeks.
To help minimise disruption to our customers Zen engineers will be moving all WBMC users connected to this node to our spare capacity in Stepney Green. Some users may notice a brief outage while their PPP session re-establishes.
After the BT maintenance work is complete Zen engineers will be carrying out load balancing to move users back to Faraday. Some users may notice a brief outage while their PPP session re-establishes.
Zen regret any inconvenience this may cause.
Re: Disconnection Alert
02-04-2012 10:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Posted: Mon, 02/04/2012 17:50 by Andrew Potter
and our
Posted on: Monday 2 April 2012, 22:09
Re: Disconnection Alert
02-04-2012 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Oldjim Now some people are organised (and a lot smaller I believe)
http://status.zensupport.co.uk/active/5/2577
Quote To help minimise disruption to our customers Zen engineers will be moving all WBMC users connected to this node to our spare capacity in Stepney Green. Some users may notice a brief outage while their PPP session re-establishes.
Wow! Thats actually very forward thinking.
Why can't PN do that?
Re: Disconnection Alert
02-04-2012 11:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Disconnection Alert
02-04-2012 11:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's because I didn't notice it as the font was very faint and I have moved this to Broadband for better visibility
Quote from: pierre_pierre you didnt print the little bit at the bottom
Re: Disconnection Alert
03-04-2012 12:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
tracert looks like ....
1 <1 ms 1 ms <1 ms 192.168.1.1
2 22 ms 16 ms 15 ms lo0-central3.pcl-ag06.plus.net [195.166.130.48]
3 15 ms 14 ms 14 ms gi7-7-631.pcl-gw01.plus.net [84.93.254.145]
4 14 ms 14 ms 17 ms ae3.pcl-cr01.plus.net [195.166.129.40]
5 16 ms 14 ms 15 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 14 ms 14 ms 14 ms te9-4.ptn-gw01.plus.net [195.166.129.33]
7 14 ms 14 ms 14 ms 195.99.126.144
8 25 ms 22 ms 23 ms core2-te0-0-0-10.ilford.ukcore.bt.net [109.159.2
54.133]
9 14 ms 16 ms 14 ms mspaccess1-gig6-0-0.ilford.fixed.bt.net [194.74.
16.104]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * 213.121.157.42 reports: Destination net unreachable.
Re: Disconnection Alert
03-04-2012 12:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Note GMT on results
BBC iPlayer
02:20am, still good for me
http://usertools.plus.net/@gateway/
Which gateway
You are currently connected to the gateway known as ptn-ag04.
This is located in Telehouse North.
Myself and 39,000 others on this gateway at the moment.
466,530 user online at the moment !!
Re: Disconnection Alert
03-04-2012 1:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Disconnection Alert
03-04-2012 1:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Disconnection Alert
03-04-2012 6:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Disconnection Alert
03-04-2012 8:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Disconnection Alert
03-04-2012 8:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Disconnection Alert
03-04-2012 9:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page