Dailymotion not working on plusnet
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Re: Dailymotion not working on plusnet
02-05-2013 5:39 PM
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Re: Dailymotion not working on plusnet
02-05-2013 10:09 PM
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Re: Dailymotion not working on plusnet
02-05-2013 10:29 PM
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Re: Dailymotion not working on plusnet
03-05-2013 12:04 AM
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Re: Dailymotion not working on plusnet
03-05-2013 4:44 AM
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Re: Dailymotion not working on plusnet
03-05-2013 3:55 PM
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Re: Dailymotion not working on plusnet
03-05-2013 3:59 PM
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Re: Dailymotion not working on plusnet
06-05-2013 10:57 AM
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videos dont play as well as the whole site being sliggish, taking ages to load.
Tried on 3 different pc's on win7 win8 and xp on IE, firefox and chrome.
are you sure its not just plusnet who are having problems. I googled "dailymotion playback error" and didn't get much yet googleing "dailymotion plusnet" got me to this link.
I suppose I have to try on a different ISP to see if I get the same.
EDIT: Tried a video using plusnet ISP on laptop, video would not play or got error message, web page sluggish. Used same laptop to connect to my mobile phone (using wireless tether) on vodafone, videos and web pages are fine.
Looks like its a Pusnet problem. Sort it out. I'm getting pretty sick of the service I have got since signing up to FTTC. Wish I had stuck with my old ISP and ADSL.
My old ISP customer service was poor but at least the ADSL service worked. Plusnet customer service I can't fault but so far my experience with the connectively (and the time it takes to correct) seems abismal.
Re: Dailymotion not working on plusnet
06-05-2013 11:43 AM
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Re: Dailymotion not working on plusnet
06-05-2013 11:49 AM
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Re: Dailymotion not working on plusnet
06-05-2013 11:51 AM
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This is located in Telehouse West.
Re: Dailymotion not working on plusnet
06-05-2013 11:57 AM
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If everyone in the UK with connection to Dailymotion had a problem then I'm sure Dailymotion would be onto it as there would be lots of complaints from various ISP users.
So far it seems to be an issue exclusively with plusnet.
Seems to me to be a plusnet problem. So it's time for them to stop playing the blame game and sort the problem out.
Re: Dailymotion not working on plusnet
06-05-2013 12:01 PM
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Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Dailymotion not working on plusnet
06-05-2013 12:12 PM
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Initially I noticed the issue in Firefox v20.0.1 (my default browser), and I get very intermittent mixed results; sometimes it constantly says "waiting for www.dailymotion.com"; when I first try to browse to the site, followed by a 'connection reset by server' message.
Other times it connects in straight away and I can search for videos quick as a flash, but when I click a search result to view the video, it says 'now playing' in the preview/thumbnail, but the page never progresses to the next step.
OR
The video's main page loads, along with all content and the box for the video, but all I get is the dailymotion logo in a black box where the video should be.
If I use IE10 instead, I still get the same issues but with less frequency. I have also had videos stopping after a few seconds and giving the "Ooops!" error that others have reported.
**Sometimes** in both browsers, if I refresh the page, it kicks things back into life again for that one video.
Another thing I noticed is that popular videos seem to be less problematic than obscure ones.
To be honest all of these issues sound like problems with the DailyMotion servers, **BUT** just like others, if I tether to my mobile phone (on Three) I can browse all the videos without any of these hiccups.
If it helps, I am currently connected to gateway pcl-ag07.
This is located in City Lifeline House.
Re: Dailymotion not working on plusnet
06-05-2013 12:16 PM
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http://answers.yahoo.com/question/index?qid=20121202153556AAYCagy
was interesting enough an idea that I tried clearing my cache in Firefox, and found that it did work for a while and then returned again.
It may have been coincidence, too, or it may that there are a number of issues combined, but that was by far the best performance that I got from DM today.
Edit; I tried clearing the cache a second time in Firefox and this time I have watched several videos with only occasional buffering - so the cache clear does appear to help the symptoms for me.
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