Dailymotion not working on plusnet
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Re: Dailymotion not working on plusnet
06-05-2013 12:50 PM
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http://answers.yahoo.com/...qid=20121202153556AAYCagy
Yes but that link is 5 months old, there are a few problems out there but everyone has them. I have seen posts as early as 2008,
I have noticed this this problem now for about 2 weeks ago on plusnet.
It's seems its a problem with plusnet customers. Now whether its might be a dailymotion server problem is not the issue since other ISPs seem to connect with them (recently) without a problem.
Why should I check which gateway or download monitoring software, I don't work for plusnet and do not get paid to fault-find their network.
It's a 2 week old problem, it should have been sorted out by now regardless of which server, gateway etc is not sorking properly.
A shoulder shrug from an ISP is not the answer
Re: Dailymotion not working on plusnet
06-05-2013 12:55 PM
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Sound sync is an issue I do have with a lot of other video streaming stuff except iPlayer. I find ITVplayer is useless, anyone got any ideas? PS. those wireshark with the correct prioritisation.
I wouldn't say that there was a "shrug shoulder" response from PN, they suggested Wiresharking, have you done that booji?
Re: Dailymotion not working on plusnet
06-05-2013 1:36 PM
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If you want to be an unpaid worker for plus net then I applaud you. Seems that without posters on here being helpfull then the service would be worse than it is now.
You may not think that PN's response to download wireshark is offloading their problems on to the users but I do.
Re: Dailymotion not working on plusnet
06-05-2013 1:57 PM
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It's a place where other Forum members help each other and is well supported by Plusnet staff even though it's not an official support channel.
Wireshark is a quick easy means of checking your traffic is being correctly prioritised, in case for some reason you've picked up a default Traffic Management profile. Just do a Gateway hop, that should resolve that if it were the case, but Wireshark would check for certain.
I'm sure Plusnet would get round to looking at your issue if they regard it as a fault having investigated why some of their staff had issues and found it wasn't just cache problems etc. In that case you'd better Raise a fault
Otherwise, if you don't even want to help yourself, go to a provider like TalkTalk where you may pay the same or cheaper, but I doubt such an issue would even get a response never mind investigated. Good Luck.
Re: Dailymotion not working on plusnet
06-05-2013 2:26 PM
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Customer responce was poor but the service given was better.
And yes, unless PN gets better I will be going back to them. Better the devil you know.
Talk talk phone support was poor however their "Talk talk members forums" was actually quite good and was just as good, if not better, then the support forums here.
I'll hand it to plusnet that there phone support is excellent but it's a pity things go wrong in the first place otherwise I wouldn't have to contact them.
In the past I had connection issues with Talktalk and with Plusnet. Talktalk took longer to speak to a "proper person" than PN but despite the differnce in service the end result was them same. Like it or lump it.
Maybe you should check out there forums before getting over defensive. http://www.talktalkmembers.com/forums/
I know you are a frequent poster on here but I do not need telling off from somebody who thinks Plusnet is the best thing since sliced bread. As I have siad before you are not the authority on this forum and just telling me to go to a different ISP just because I have a different opinion is not called for.
For the net savvy I'm sure using 3rtd party software will help. That was not my point. Plusnet should be sorting this out not it's users. Being heplfull is one thing. Relying on it's customers is annother.
I've got better things to do with my time. In fact I should be diong DIY right now!
Re: Dailymotion not working on plusnet
06-05-2013 2:34 PM
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Plusnet do not rely on it's customers, help from it's customer makes things better for all of us and gets problems resolved quicker.
As you have better things to do, go and do them. You have done nothing but moan since your first post on this forum, this forum isn't just here for moaners. If you have a fault, as I've already said Raise a Fault.
With your attitude, I would count on too much help on here from other forum members.
Re: Dailymotion not working on plusnet
06-05-2013 3:20 PM
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I do not see why a should be lectured by you anyway. Most poeple on here seem decent enough folk. But like most forums there seems to be an inner core who seem to think they run the place. TBH I don't want help from your little club anyway, just poeple who are genuine and do not savour adulation.
I have made 10 posts, you have made 8000+. Yeah, I'm the opinionated one
Quote With your attitude, I would count on too much help on here from other forum members
You seem to be the Prefect who want to please teacher.
Nobody likes a bully/troll/smartarse no matter how "helpfull" they think thay are.
If you want to be helpfull put a fault ticket out yourself. see where that get you.
Now if you excuse me I have more DIY to do, floorboards and plumbing.
And yes, I expect you to have the last word, but who cares, I'll just wait until someone from Plusnet responds. (That will be the organ grinder)
Re: Dailymotion not working on plusnet
06-05-2013 3:30 PM
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Re: Dailymotion not working on plusnet
06-05-2013 4:59 PM
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[tt]traceroute -T -p 80 proxy-63.dailymotion.com
traceroute to proxy-63.dailymotion.com (188.65.126.24), 30 hops max, 60 byte packets
1 192.168.0.1 (192.168.0.1) 3.764 ms 5.042 ms 5.994 ms
2 lo0-central10.ptw-ag04.plus.net (195.166.128.194) 24.477 ms 28.702 ms 28.989 ms
3 link13-central10.ptw-gw01.plus.net (84.93.248.120) 29.706 ms 30.577 ms 31.699 ms
4 xe-10-0-0.ptw-cr01.plus.net (212.159.1.40) 35.359 ms 35.454 ms 35.638 ms
5 ae2.ptw-cr02.plus.net (195.166.129.5) 35.717 ms 39.582 ms 39.775 ms
6 * * *
7 * ae22.core-01.vty.dailymotion.com (188.65.125.8) 28.533 ms *
8 proxy-cdn-02-08.vty.dailymotion.com (188.65.126.24) 29.700 ms 34.247 ms 34.296 ms[/tt]
Not a particularly insightful traceroute, the route is plusnet to unknown (or just direct) to dailymotion.
Sometimes the video didn't load on the day this thread was started, but that wasn't happening today.
Re: Dailymotion not working on plusnet
06-05-2013 5:26 PM
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Tracing route to dailymotion.com [195.8.215.136]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms voyager.home [192.168.1.1]
2 35 ms 37 ms 39 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189]
3 34 ms 37 ms 36 ms link8-central10.pcl-gw02.plus.net [84.93.249.238]
4 70 ms 33 ms 34 ms xe-2-2-0.pcl-cr02.plus.net [212.159.1.14]
5 37 ms 35 ms 34 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 46 ms 44 ms 44 ms lonap-gw1.dailymotion.com [5.57.80.231]
7 47 ms 48 ms 45 ms 195.8.214.206
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
and
Tracing route to dailymotion.com [195.8.215.136]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms voyager.home [192.168.1.1]
2 35 ms 35 ms 34 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189]
3 38 ms 34 ms 35 ms link8-central10.pcl-gw02.plus.net [84.93.249.238]
4 34 ms 34 ms 35 ms xe-2-2-0.pcl-cr02.plus.net [212.159.1.14]
5 37 ms 34 ms 34 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 43 ms 43 ms 44 ms lonap-gw1.dailymotion.com [5.57.80.231]
7 48 ms 47 ms 46 ms v207.dist.vty.dailymotion.com [195.8.214.206]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
Re: Dailymotion not working on plusnet
06-05-2013 5:34 PM
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I noticed problems about a week ago. For me nothing seems to work and although a few videos play, most stutter, go back to the begining half way though or just pack up. The web pages too seem slow to load. I'll see how things are when I try BT internet a a friends later this week.
Finally to Anotherone - I think it best if we just ignore eachother from now on and do no reply to any of our posts directly. I have only started 2 threads on this forum and both times we have seemed to get into a tangle. The first thread we seemed to get over it but don't want to start a flaming session each time I post something.
So If ok with you we'll make peace for now and just leave eachother alone. Agree? (you can reply ;))
Re: Dailymotion not working on plusnet
06-05-2013 5:39 PM
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sudo /usr/sbin/traceroute -T -p 80 proxy-63.dailymotion.com
traceroute to proxy-63.dailymotion.com (188.65.126.24), 30 hops max, 40 byte packets using TCP
1 dsldevice.lan (192.168.1.254) 96.311 ms 95.123 ms 94.006 ms
2 lo0-central10.ptw-ag04.plus.net (195.166.128.194) 22.122 ms 26.598 ms 26.916 ms
3 * * *
4 xe-10-0-0.ptw-cr01.plus.net (212.159.1.40) 21.159 ms 21.473 ms 21.151 ms
5 ae2.ptw-cr02.plus.net (195.166.129.5) 21.574 ms 20.503 ms 19.962 ms
6 * * *
7 ae22.core-02.vty.dailymotion.com (188.65.125.10) 30.305 ms 31.590 ms *
8 * * proxy-cdn-02-08.vty.dailymotion.com (188.65.126.24) 29.517 ms
and
sudo /usr/sbin/traceroute -T -p 80 proxy-63.dailymotion.com
traceroute to proxy-63.dailymotion.com (188.65.126.24), 30 hops max, 40 byte packets using TCP
1 dsldevice.lan (192.168.1.254) 13.803 ms 12.570 ms 11.443 ms
2 lo0-central10.ptw-ag04.plus.net (195.166.128.194) 20.663 ms 20.434 ms 20.485 ms
3 * * *
4 xe-10-0-0.ptw-cr01.plus.net (212.159.1.40) 20.105 ms 20.095 ms 19.871 ms
5 ae2.ptw-cr02.plus.net (195.166.129.5) 20.400 ms 21.306 ms 21.293 ms
6 * * *
7 ae22.core-02.vty.dailymotion.com (188.65.125.10) 29.614 ms 30.036 ms *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * proxy-cdn-02-08.vty.dailymotion.com (188.65.126.24) 29.754 ms *
Re: Dailymotion not working on plusnet
06-05-2013 5:45 PM
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Tracing route to www.dailymotion.com [195.8.215.137]
over a maximum of 30 hops:
1 15 ms 99 ms 99 ms 192.168.1.254
2 36 ms 36 ms 36 ms lo0-central10.pcl-ag05.plus.net [195.166.128.186]
3 37 ms 37 ms 36 ms link9-central10.pcl-gw01.plus.net [84.93.249.144]
4 36 ms 35 ms 45 ms xe-8-2-0.pcl-cr01.plus.net [212.159.1.8]
5 57 ms 35 ms 35 ms ae2.pcl-cr02.plus.net [195.166.129.7]
6 36 ms 36 ms 36 ms ae1.ptw-cr02.plus.net [195.166.129.2]
7 45 ms 44 ms 44 ms lonap-gw1.dailymotion.com [5.57.80.231]
8 * * * Request timed out.
9 45 ms 44 ms 44 ms www.dailymotion.com [195.8.215.137]
Re: Dailymotion not working on plusnet
06-05-2013 5:56 PM
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Strange that yours is completing Jim and I get the same whether I have www on the front or not.
Tracing route to www.dailymotion.com [195.8.215.136]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms voyager.home [192.168.1.1]
2 35 ms 35 ms 38 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189]
3 37 ms 34 ms 34 ms link8-central10.pcl-gw02.plus.net [84.93.249.238]
4 34 ms 35 ms 34 ms xe-2-2-0.pcl-cr02.plus.net [212.159.1.14]
5 36 ms 34 ms 34 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 43 ms 45 ms 45 ms lonap-gw1.dailymotion.com [5.57.80.231]
7 46 ms 47 ms 46 ms v207.dist.vty.dailymotion.com [195.8.214.206]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 ^C
I also noted that in my first tracert in reply #39 - hop 7 didn't resolve.
(@booji, all you need do is take a slightly improved attitude when people try to help, whatever your views of Plusnet.)
Re: Dailymotion not working on plusnet
06-05-2013 6:11 PM
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