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DLM reset request

stephenmcp
Newbie
Posts: 2
Registered: ‎20-10-2020

DLM reset request

Hi

 

My line speed has dropped since I had some electrical outages in the past month.

 

Please can a DLM reset be run on my line, line speed is currently restricted to 2Mbps.

 

Thanks

2 REPLIES 2
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 357
Fixes: 117
Registered: ‎26-03-2018

Re: DLM reset request

Hi @stephenmcp,

 

Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
stephenmcp
Newbie
Posts: 2
Registered: ‎20-10-2020

Re: DLM reset request

Hi , can you tell me when the reset will be done ?