Controller app not finding Viera TV - router issue ??
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Controller app not finding Viera TV - router issue ??
17-12-2013 9:21 PM
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Re: Controller app not finding Viera TV - router issue ??
17-12-2013 9:27 PM
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Are both connections wireless or is the TV connected by an ethernet cable?
Re: Controller app not finding Viera TV - router issue ??
18-12-2013 9:17 PM
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Re: Controller app not finding Viera TV - router issue ??
18-12-2013 9:30 PM
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I have a 2013 Viera TV and the Android app. If I remember correctly you had to go into the network setting in the TV menu and turn the TV Remote App to on.
I don't have the same router as you but I didn't have to change anything on my router. I use wireless for my connection and haven't had an issue.
Regards, David
Re: Controller app not finding Viera TV - router issue ??
18-12-2013 9:39 PM
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I went round all the menus and eventually found the 'TV remote App settings' and made sure it was set to 'on'.
Chopper
Re: Controller app not finding Viera TV - router issue ??
19-12-2013 9:50 PM
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OK so that's one possible issue eliminated. When you go into the Remote App and choose Device Selection from the bottom of the menu does it find your TV?
Regards, David
Re: Controller app not finding Viera TV - router issue ??
19-12-2013 10:04 PM
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Also if you go into the Media Server on the TV, does the TV see any other devices(assuming they're switched on) e.g. Windows Laptops/Desktops?
Regards, David
Re: Controller app not finding Viera TV - router issue ??
20-12-2013 4:27 PM
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Other users reporting issues with the App here.
http://www.avforums.com/threads/the-panasonic-et60-owners-thread.1768441/page-27
Regards, David
Re: Controller app not finding Viera TV - router issue ??
20-12-2013 9:38 PM
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I go into Media Server and I get 'DLNA server not found. Pleas ensure that.....' i assumed this was about not having a hard drive attached to stream video files .....but perhaps not. Thanks for taking the time to help.
David
Re: Controller app not finding Viera TV - router issue ??
21-12-2013 6:19 PM
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The Media Server is used to play movies, photos etc. from your other networked devices e.g. a Windows laptop etc. I suggested you went into this to see if your TV could seen any other devices on your home network.
The Media Player in the TV Apps is the one that plays movies etc. off attached Hard Drives, USB sticks etc.
The AVForums postings seem to suggest uninstalling the android app then reinstalling it.
Failing that try installing Serviio (a media server) on a laptop and see if Serviio can see your TV on the home network.
Regards, David
Re: Controller app not finding Viera TV - router issue ??
22-12-2013 8:20 PM
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I'm getting in over my head.
The TV can't see any other devices i.e laptop and android devices which the Thomson Gateway shows. There is never anything in the TV's 'Network Link Settings' > 'Remote Device List' screen.
I've tried removing then reinstalling the App but to no success.
I loaded the Serviio software. It doesn't appear straightforward but on the status screen all it can see is the laptop I'm running the software from. Screen shot attached
I'm still thinking this is some sort of router setting issue which doesn't allow devices to see each other across the network.
David
Re: Controller app not finding Viera TV - router issue ??
22-12-2013 9:01 PM
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Quote from: Chopper69
I'm still thinking this is some sort of router setting issue which doesn't allow devices to see each other across the network.
David
The following link solves a problem concerning DNLA (Media Sharing) not being discovered across the LAN.
The fix applies to Thomson / Technicolor routers with firmware 8.2.7.7. I don't know if this affected other versions of firmware or if it will help with your problem but it may be worth a try.
http://npr.me.uk/telnet.html#dnla
You'll need to use telnet to apply the fix, instructions at the top of that web page.
Re: Controller app not finding Viera TV - router issue ??
23-12-2013 9:39 AM
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So the TV doesn't see any other devices on the network and Serviio doesn't see you TV on the network.
All in all that confirms to me what you first thought - looks like a router issue.
By the way this is what I see on Serviio.
Regards, David
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