Bug on help pages
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Bug on help pages
20-09-2007 9:38 AM
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After login it confirms I'm logged in at the top-right of the Portal pages as it normally does. However, when I click to view "My Questions" it asks me to login again?
Anyone else seeing the same or just me? Is it a bug?
Re: Bug on help pages
20-09-2007 9:40 AM
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Re: Bug on help pages
20-09-2007 9:45 AM
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Re: Bug on help pages
20-09-2007 9:47 AM
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Re: Bug on help pages
20-09-2007 9:51 AM
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Re: Bug on help pages
20-09-2007 10:07 AM
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Re: Bug on help pages
20-09-2007 4:36 PM
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Are you still seeing this? I'm no longer able to reproduce and neither can QA.
Re: Bug on help pages
20-09-2007 4:49 PM
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Re: Bug on help pages
20-09-2007 5:09 PM
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Re: Bug on help pages
20-09-2007 5:19 PM
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Thanks guys.
Re: Bug on help pages
29-10-2007 2:14 PM
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Re: Bug on help pages
13-03-2008 8:32 PM
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I wouldn't mention it... however... I recently had reason to call the CSC and there was a telephone message inviting users to instead "raise a request via http://help.plus.net"; as it was busy at the time.
If you're specifically pointing people directly to http://help.plus.net it's quite confusing for them to login and then be returned back to the login screen again when clicking a link.
Re: Bug on help pages
14-03-2008 5:38 PM
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Re: Bug on help pages
14-03-2008 6:21 PM
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Ex-Broadband Service Manager
Re: Bug on help pages
15-03-2008 1:01 PM
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Quote from: TonyC not happening for me. I goto http://help.plus.net and it redirects me to the help pages and im logged in
Were you logged in previously? Do you have autologin enabled?
Kelly, is this problem still open internally? (46536)
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