Broadband speed = 2,73 Mbps
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- Broadband speed = 2,73 Mbps
Broadband speed = 2,73 Mbps
06-05-2016 1:53 PM
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Hello,
My broadband is very slow : 2,73 Mbps
The BT ADSL checker says this :
So I understand it should be minimum 5 Mbps, is that correct ?
Then the performance test gives this :
So it says the maximum is 4 Mbps (??) and my conection is OK because its between 1,2 and 4 .....
I have a friend in the same building, he has Talktalk and he has 5 Mbps (which is slow but still better than 2,73 Mbps)
The performance test won't run at his place (it gives an error).
Can you please help me ?
Thank you
Antoine
Re: Broadband speed = 2,73 Mbps
06-05-2016 1:56 PM
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please provide the router stats as requested here https://community.plus.net/t5/Broadband/ADSL-Speed-faults/m-p/1270245#U1270245
Re: Broadband speed = 2,73 Mbps
06-05-2016 2:04 PM
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Re: Broadband speed = 2,73 Mbps
06-05-2016 2:08 PM
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Thank you but how should I get those stats ?
The link you gave only contains another link : http://www.plus.net/support/broadband/hardware/
I have a Plusnet 2704n router and I am able to connect to the admin interface on it. What is the information we are looking for ?
Re: Broadband speed = 2,73 Mbps
06-05-2016 2:12 PM
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http://www.plus.net/support/broadband/hardware/plusnet-2704n-faqs.shtml#lineStats and we need the attenuation, noise margin and speeds
Re: Broadband speed = 2,73 Mbps
06-05-2016 2:13 PM
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Ok I changed to the master socket and now its 7.39 .
Is that the speed I am supposed to get ?
Thank you for your advice
Re: Broadband speed = 2,73 Mbps
06-05-2016 2:15 PM
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Ok here are the stats after changing to master socket :
1 - Product name: | Plusnet Router |
2 - Serial number: | N7160601B003519 |
3 - Firmware version: | 7.275.2_F2704N_Plusnet |
4 - Board version: | F@ST2704N |
5 - Mode | ADSL |
6 - Uptime: | 0 days 00:04:08 |
7 - Data rate: | 1099/8708 |
8 - Maximum data rate: | 1104/8660 |
9 - Noise margin: | 6.0/5.9 |
10 - Line attenuation: | 26.0/46.0 |
12 - Data sent/received: | 5.6M/11.1M |
Re: Broadband speed = 2,73 Mbps
06-05-2016 3:00 PM
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That looks good - obviously there is something wrong with your internal wiring
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