Broadband connection Issue

[#1]

Hi, The past few days I have had no broadband. The PlusNet router is flashing red / orange. Power light on Red. 

I have tried resetting . 

It is plugged directly into the master socket.

I have tried a different filter.

The phone (connected to the line) is working fine

Can anyone help please?

Thank you

[#2]

Sounds like you have an issue - I would call support.

[#3]

Text   HELP  to the Plusnet Fault Checker on 07800 008121 from the mobile that is registered with your account.

I will initiate a test and may fix it (it did for me), or will initiate next steps.