Broadband activation.
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Broadband activation.
22-07-2013 2:48 PM
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i live in a new build house, I have had my engineer visit (17th july), ive had my router delivered (20th july).
I recieved a text saying that my broadband activation would be by midnight on the 25th july.
I had been told on the phone that the router would be delivered a day or two before activation, but no activation conformation text yet...
I have also read in several place that the engineer visit date could be the activation date.
maybe im just a little impatient but i does feel like its taking a while.
Any info or help would be muchly appreciated, thanks.
paddy.
Re: Broadband activation.
22-07-2013 3:39 PM
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It's all in hand and will definitely activate on the 25th, if not the day before. Just confirmed that myself by checking the order.
Hope that reassures you.
Re: Broadband activation.
22-07-2013 3:58 PM
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Re: Broadband activation.
22-07-2013 6:04 PM
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Re: Broadband activation.
22-07-2013 6:14 PM
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Re: Broadband activation.
22-07-2013 8:29 PM
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Re: Broadband activation.
22-07-2013 11:17 PM
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What work has actually taken place at your house? I'm assuming you've had a new line installed? Is this as far as they've got so you're due another visit to have the faceplate changed for BT to complete the jumpering in the cabinet for VDSL?
Re: Broadband activation.
23-07-2013 4:42 PM
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Thank you.
Re: Broadband activation.
23-07-2013 5:07 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Broadband activation.
23-07-2013 5:27 PM
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Re: Broadband activation.
23-07-2013 5:44 PM
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For normal ADSL the BT engineer only needs to go to the exchange to connect the broadband.
You could always try connecting the router, using the supplied filter, and see if the Broadband light comes on, its not going to do any harm.
If the light is on (steady), as opposed to flashing, then your BB may be active, in which case you might be able to get PN to activate your account early.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Broadband activation.
23-07-2013 8:13 PM
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Re: Broadband activation.
23-07-2013 8:17 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Broadband activation.
23-07-2013 9:36 PM
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Thankyou MisterW
Re: Broadband activation.
24-07-2013 8:18 AM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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