Bad Upload Performance
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Bad Upload Performance
Bad Upload Performance
18-03-2013 6:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I moved to a new house in November, and have been meaning to bring this up since then.
I moved from my old house which admittedly was next door to the exchange. I was getting this:
Moved to a new place which is about 1km from (the same) exchange, and I'm now getting this:
I'm fine with the download performance, but I am fairly disappointed with the upload performance. Is there anything PN Staff can do to improve my situation?
Here's my router stats (router is plugged into master socket, and my pc is hardwired):
Many thanks in advance.
Re: Bad Upload Performance
18-03-2013 6:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bad Upload Performance
18-03-2013 6:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Also, more info that may be relevant. Does this mean that once I uncap I will get 756 up?
Re: Bad Upload Performance
18-03-2013 6:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bad Upload Performance
18-03-2013 6:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bad Upload Performance
18-03-2013 6:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bad Upload Performance
18-03-2013 6:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This forum is awesome.
Re: Bad Upload Performance
18-03-2013 7:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: bomster Does this mean that once I uncap I will get 756 up?
With attainable rates of 21332Kbps/756Kbps I would have thought you should be getting a lot more (both up and down stream) than the speed test results of 9.50Mbps/330Kbps
Have you tried plugging your "Modem router" into your TEST socket, to see what your line is capable of ?,
If it has been like this since November then it might take a few days for your "Current line speed" to catch up !
Re: Bad Upload Performance
19-03-2013 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However, if you say I could be getting even better then I would like to investigate this.
I will now attempt to plug my router into the test socket. Should I then do another speed test?
Cheers.
If of any relevance, this is what the 'Current Line Speed' page says:
Re: Bad Upload Performance
19-03-2013 11:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bad Upload Performance
20-03-2013 12:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I got about another 2MB of download speed just by doing that...
http://www.skyuser.co.uk/tutorials/how_to_remove_the_ring_wire_from_your_master_socket.html
Re: Bad Upload Performance
20-03-2013 9:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Or do I need to do something my end to get my speeds as high as they should be?
I will look into disconnecting the bell wire.
Re: Bad Upload Performance
20-03-2013 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like our profile and the one on BTs side are both set to 16000 so that won't be slowing it. What does a BT speed test (http://speedtester.btwholesale.com) show for your line?
Re: Bad Upload Performance
20-03-2013 6:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bad Upload Performance
20-03-2013 8:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page