Bad Upload Performance
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- Bad Upload Performance
Re: Bad Upload Performance
27-03-2013 10:13 PM
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10 minutes ago my line cut out, internet went off for 30 seconds :(.
Could you swtich interleaving back off please Chris?
I'm going to borrow a router from a friend and see if it's that.
Cheers for your ongoing support.
PS - Been getting this every 10 minutes in CS:GO aswell,
Re: Bad Upload Performance
27-03-2013 10:30 PM
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Sure, I've just got that order placed for you. It'll take around 24 hours to take effect.
Re: Bad Upload Performance
27-03-2013 10:31 PM
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Should I just bite the bullet and get a Billion 7800N, do you think this would solve my problems (I wont hold you to it :P)
Thanks
Re: Bad Upload Performance
27-03-2013 10:37 PM
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Before you do that, let me give you a ring at some point tomorrow and I'll give the best advice I can. Does that sound like a plan?
Re: Bad Upload Performance
27-03-2013 10:39 PM
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Will it be okay to ring me in the evening?
I get home from work at about 6:30.
Re: Bad Upload Performance
28-03-2013 11:30 AM
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Re: Bad Upload Performance
28-03-2013 5:26 PM
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Cheers
Re: Bad Upload Performance
31-03-2013 10:01 AM
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BT Engineer has just left and there was a problem with the wiring in my house which has now been sorted.
Many thanks for sorting that out, and saving me £95 in the process!
My router is now syncing at 19007 Kbps download, and 1139 Kbps upload which is a nice improvement from before.
My profile with you is still set at 16.2 Mb, could you please update bump/update it?
Many thanks for your support, and a big thanks to everyone in this great forum.
I am amazed by the level of customer service. Brilliant.
Re: Bad Upload Performance
31-03-2013 10:08 AM
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Pleased to hear this sorted you out
I've bumped up your speed profile to match your sync. Saves you waiting till Monday/Tuesday when DCT are back in
Enjoy the rest of your day, and your new found speeds
Regards,
Matt
Re: Bad Upload Performance
31-03-2013 10:13 AM
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Cheers for doing that so quickly! I just did a speedtest and I'm still sitting at 15Mbps? Will it take a little while to kick in?
Also, incase it's of any relevance:
What's the reason behind my attainable rate being 22132 Kbps and my actual rate being 19007 Kbps? (I'm not complaining, just interested)
Thanks again.
Re: Bad Upload Performance
31-03-2013 10:19 AM
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But, the speed profile change usually takes 20-30 minutes to go through, you'll notice a PPP/Sync drop, when it comes back up, the new speed will be applied
Regards,
Matt
Re: Bad Upload Performance
31-03-2013 10:24 AM
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Cheers
Re: Bad Upload Performance
31-03-2013 11:13 AM
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Still not 19Mbps. However, I will wait a few days as the BT Engineer said my line is back in 'training' so maybe it will go up over the next few days.
Cheers
Re: Bad Upload Performance
31-03-2013 11:19 AM
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Quote from: bomster Still not 19Mbps. BT Engineer said my line is back in 'training'
Just had a look for you and the "Administrative" reset has been completed, so running on the new connection profile. Lets see what happens with the "training" period
Regards,
Matt
Re: Bad Upload Performance
31-03-2013 11:32 AM
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It's worth remembering that the harder you push the line the more errors will occur; errors mean retransmits which reduces the actual speeds you get. Given the choice of a good speed on a stable line with few errors or excellent speeds on an unstable line with many errors I'd choose the former every time. I'm hoping to get a stable line with a 6000 IP profile which is more than adequate for HD streaming (I'm not far off that if they could just stop it dropping on an incoming phone call).
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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