cancel
Showing results for 
Search instead for 
Did you mean: 

Are we stuck?

Community Veteran
Posts: 14,155
Thanks: 569
Fixes: 10
Registered: 01-08-2007

Are we stuck?

Just a general broadband techie question before I think of raising it with PN in the BB forum..
Our upstream is

This obviously varies from day to day but I was wondering if its possible to get a faster upload speed somehow without major hardware changes and expense? - EG is there some magic settings that can be tinkered with at the ISP or home users end?
I need a new signature... i'm bored of the old one!
8 REPLIES
Community Veteran
Posts: 38,439
Thanks: 1,016
Fixes: 61
Registered: 15-06-2007

Re: Are we stuck?

Raise a ticket asking for the upload to be uncapped
Community Veteran
Posts: 3,186
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Are we stuck?

Just be aware uncapping the upload speed can lower your download speed and trigger connections issues.  Every time I have had a unwanted uncapping, my connection has become unstable.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
Posts: 14,155
Thanks: 569
Fixes: 10
Registered: 01-08-2007

Re: Are we stuck?

What causes that then? Is it just the sheer amount of data going both ways?
Reason I'm asking is that I may need to start sending large amounts of data to an external server soon and I'm just wondering if our normal BB connection would in theory be able to handle it?
I need a new signature... i'm bored of the old one!
Community Veteran
Posts: 38,439
Thanks: 1,016
Fixes: 61
Registered: 15-06-2007

Re: Are we stuck?

This happens very rarely - it happened to me - and the change can be reversed very easily if it does
The problem is usually down to pushing the noise margin on upstream to 6dB can cause instability which is seen by the downstream DLM which can then increase the downstream noise margin
It is still worth a try
Community Veteran
Posts: 14,155
Thanks: 569
Fixes: 10
Registered: 01-08-2007

Re: Are we stuck?

Ok, thanks guys, I will raise a ticket  Smiley
Any idea what sort of speeds it will go to though? - Presumably about 1M would be good with us..
I need a new signature... i'm bored of the old one!
Community Veteran
Posts: 38,439
Thanks: 1,016
Fixes: 61
Registered: 15-06-2007

Re: Are we stuck?

Should be about that - moved to Broadband section
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Are we stuck?

Hi Sprite,
A modify order has been placed to uncap your upload and this will complete tomorrow.
I've also dropped a ticket on your regarding this.
Chris
Community Veteran
Posts: 14,155
Thanks: 569
Fixes: 10
Registered: 01-08-2007

Re: Are we stuck?

Hi Chris
Thanks very much for being super helpful - especially as I'd completely forgotten about raising the ticket!  Cheesy
Sprite
I need a new signature... i'm bored of the old one!