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Can My Upstream Be Increased?

st1967
Grafter
Posts: 26
Registered: 02-11-2012

Can My Upstream Be Increased?

Hi,
I work from home a lot and need to shift files back up our VPN for work but my upstream speed is limiting this slightly.
My connection is fine, I recently gained an extra mb down by swapping from the old Netgear ADSL router I had to a Draytek Vigor.
I get a constant 5 1/2mb down but only around 200-250kb up ?
I seem to remember reading that upstream is limited for some reason, but I came to Plusnet from SKY LLU and had well over 700kb up with them?
Obviously I don't want to break my good down results but could do with a little more up.
Thanks
4 REPLIES
Moderator
Moderator
Posts: 26,326
Thanks: 1,412
Fixes: 75
Registered: 14-04-2007

Re: Can My Upstream Be Increased?

Raise a ticket requesting your upload be uncapped.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
st1967
Grafter
Posts: 26
Registered: 02-11-2012

Re: Can My Upstream Be Increased?

Thanks, I will do that
dick:quote
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Can My Upstream Be Increased?

Hi st1967,
I've placed a modify order for you for you upload speeds, it will complete tomorrow.
I've updated your ticket too Cool
Chris
st1967
Grafter
Posts: 26
Registered: 02-11-2012

Re: Can My Upstream Be Increased?

Great, many thanks