cancel
Showing results for 
Search instead for 
Did you mean: 

Support ticket system not working for me

St3
Aspiring Champion
Posts: 2,609
Thanks: 498
Fixes: 5
Registered: ‎13-07-2012

Support ticket system not working for me

I was logged into my brothers account as I deal with his account on his behalf, he has told me since moving to unlimited package over a month ago his connection hardly works, Ive logged into his account this morning and tried to report that we think theres a speed issues fault, but when I get to the page where I log it and click submit nothing happens I did wait 6 mins and still nothing the page just freeze`s.
4 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Support ticket system not working for me

Hi ukste20,
Not to sure what has happened there, can you PM me a username so I can take a look at the account?
St3
Aspiring Champion
Posts: 2,609
Thanks: 498
Fixes: 5
Registered: ‎13-07-2012

Re: Support ticket system not working for me

sent you a pm Wink thanks
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Support ticket system not working for me

Responded  Wink
St3
Aspiring Champion
Posts: 2,609
Thanks: 498
Fixes: 5
Registered: ‎13-07-2012

Re: Support ticket system not working for me

Thanks for helping today chris Wink