*21CN ONLY* Do you think your PN profile is not updating as it should?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: *21CN ONLY* Do you think your PN profile is no...
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
25-05-2012 3:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've upped that to 18700 on our side for you. You should see that in the next 15 mins or so.
Jojo
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
25-05-2012 4:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like the reset caused the connection to hop over to another gateway - pcl-ag06 and is giving some wierd speedtest results at the mo. I'll try and hop onto another see if it will settle.
cheers
Graham
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
26-05-2012 9:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Am I the only one that thinks that after over 6 months, Plusnet really should have solved the problem of the plusnet profile not updating properly on ADSL2+ by now!
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
28-05-2012 1:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The BT profile is showing as being updated two days ago on the 26th, so ours should have updated at some point today for you - sorry that it didn't update earlier. I've set it to 16000 on our side so you should get that extra 300kbit now, hope that helps.
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
28-05-2012 1:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However I don't understand why the BT profile is only showing as updated on the 26th when the BT speedtester was reporting a profile of 15.98 Mbps since the 22nd with no drops until my router decided to reboot itself last night for no reason resulting in a slightly lower IP Profile of 15.82 Mbps after!
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
28-05-2012 3:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
29-05-2012 11:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My line was upgraded on Monday afternoon. Here are the router stats:
Uptime: 0 days, 1:04:42
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 23,444
Bandwidth (Up/Down) [kbps/kbps]: 440 / 21,522
Data Transferred (Sent/Received) [MB/MB]: 6.20 / 35.38
Output Power (Up/Down) [dBm]: 10.5 / 20.0
Line Attenuation (Up/Down) [dB]: 3.5 / 5.5
SN Margin (Up/Down) [dB]: 30.0 / 9.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 3,891
CRC Errors (Up/Down): 0 / 3
HEC Errors (Up/Down): 0 / 127
But my download speed has not changed. Here is my Plusnet profile:
Estimated line speed:
8Mb (Accurate to within +/- 1Mbit) - Checked on 2012-05-28 17:52:58
Current line speed:
6.5 Mb
Any solutions?
Thanks.
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 12:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 2:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Download speedachieved during the test was - 5.64 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 18.99 Mbps
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 10:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
BTW: Do you live in a flat above the exchange? I don't think I've ever seen an attenuation as low as yours (it goes up the further you are from the exchange). I'd expected to see very few FEC errors which would mean that interleaving off would be safe and you'd get an even faster sync.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 10:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I live approx. 0.2 miles from the exchange. The above results were taken not long after I turned the router on/off.
Here are some more stats after 17+ hours.
Uptime: 0 days, 17:37:57
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 23,468
Bandwidth (Up/Down) [kbps/kbps]: 440 / 21,522
Data Transferred (Sent/Received) [MB/GB]: 489.06 / 2.68
Output Power (Up/Down) [dBm]: 10.5 / 20.0
Line Attenuation (Up/Down) [dB]: 3.5 / 5.5
SN Margin (Up/Down) [dB]: 30.0 / 9.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 36,032 / 49,504
CRC Errors (Up/Down): 1,281 / 43
HEC Errors (Up/Down): 1,818,558,464 / 675
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 11:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have raised your profile to 18900 to allow for your new BT IP profile. This should take effect shortly.
Jojo
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 1:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
30-05-2012 1:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: *21CN ONLY* Do you think your PN profile is no...