broadband speed

[#1]

morning chris,
I just did another testagain  from http://www.speedtest.btwholesale.com/ on the computer which is wired to the router (like the previous tests in my posts) and got a result of 10.6mbps and then tried another computer and did a test on my laptop over wireless and got 11.69mbps

[#2]

Morning,
It's going to be worth trying the following, performing a speed test with a test login.
You'd need to login to your router, it needs to be set up using the username <b>speedtest@speedtest_domain</b> and password <b>testing </b>and then connect, then run BT speed test window and re-run the test. If this isn't loading please try accessing the site through the IP address: http://193.113.8.194/ as the DNS servers may not work.
Once you've tried that let me know your results of the speed test and also remember to change your details in your router back to your details.

[#3]

Hi chris, I just logged in as u said and tried that and it said it was unable to perform a speed test, not too sure why

[#4]

I ran it again on my own router login details and got this result:
Download speedachieved during the test was - 9.23 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 16.37 Mbps

[#5]

Can you run through the checks at http://faults.plus.net and complete the diagnostic questions there, once you've done that I'll get this picked up.

[#6]

ok chris, i've answered the questions etc and says its been sent to the fault team. I'm happy with 9mbs still, but would be nice if it is possible to get a little more juice out of it 😛

[#7]

That's great, we'll try and get you to where it should be, I've commented on the fault and it's in-hand.

[#8]

Thanks chris 

[#9]

Hi there,
I was just wondering if the SNR reset was successful?

[#10]

Just checked my router stats and says: snr margin (0.1 db): 62
So I'm assuming that means 6.2db, in which case the reset must have been successful as it was 3db before

[#11]

Could you check your Current Line speed (Login required) and run the BTw Performance Test.
If you could post the full DSLstats (inc. error figures) from your modem/router, that could be useful as well.

[#12]

Statistics -- xDSL

Mode: ADSL_2plus
Traffic Type: ATM
Status: Up
Link Power State: L0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 61 285
Attenuation (0.1 dB): 270 115
Output Power (0.1 dBm): 0 127
Attainable Rate (Kbps): 19744 944

Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 16603 443 0 0

MSGc (# of bytes in overhead channel message): 60 12 0 0
B (# of bytes in Mux Data Frame): 254 13 0 0
M (# of Mux Data Frames in FEC Data Frame): 1 1 0 0
T (Mux Data Frames over sync bytes): 2 4 0 0
R (# of check bytes in FEC Data Frame): 0 0 0 0
S (ratio of FEC over PMD Data Frame length): 0.4905 0.9911 0.0 0.0
L (# of bits in PMD Data Frame): 4159 113 0 0
D (interleaver depth): 1 1 0 0
Delay (msec): 0.12 0.24 0.0 0.0
INP (DMT symbol): 0.0 0.0 0.0 0.0

Super Frames: 24625470 713019 0 0
Super Frame Errors: 0 0 0 0
RS Words: 0 0 0 0
RS Correctable Errors: 0 0 0 0
RS Uncorrectable Errors: 0 0 0 0

HEC Errors: 4294967289 2152 0 0
OCD Errors: 522 0 0 0
LCD Errors: 0 0 0 0
Total Cells: 2723908267 561327 0 0
Data Cells: 451885695 6219 0 0
Bit Errors: 0 0 0 0

Total ES: 2560 4294967295
Total SES: 1 0
Total UAS: 32 4294967247
That's my current router stats and line speed is 16.3mb, speed tests have shown an improvement over what I was getting before the snr reset so am happier atm

[#13]

Though straight after posting those stats i did lose all internet connection, which seems spooky 😛

[#14]

The diagnostic checks I'm able to perform show the SNR margin at 6db so it looks like it's been successful.
The speeds look like they're back up towards your estimate and I'd go so far to say that the line is looking more stable now. I'd keep an eye on it though:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13584413449892.png"/>

[#15]

Thanks for looking into it for me Adam I will keep an eye on it over the next few days during the line re-train period