This month's email re DD amount
Thank you Matthew - I've gone in to look at the invoice - and it's very obvious that something has gone horribly wrong 
I have just had a similar letter and cheque. I was not aware that my exchange had changed it's market grade so this was a very nice surprise. Like MightyMouse, a nice way to start the week. Thank you PlusNet. 
Lucky lot, some of us are still stuck on Market 1 
As intimated by others, I, too, received a cheque today. HOWEVER, everywhere that I look, my exchange is still listed as Market1 (A) -altho' it is unbundled by both Sky and TT !!! 
I'll bank the cheque but be prepared for another missive in a few months time, telliung me I OWE ~ £100s!!!
I'll bank the cheque but be prepared for another missive in a few months time, telliung me I OWE ~ £100s!!!
@Mav- I'm presuming that we are covered by the addendum to the faqs re pricing in different areas, namely:_
"Please note: Plusnet reserves the right to reclassify non-low cost areas to low cost areas at its discretion; it shall not reclassify a low cost area as a non-low cost area unless required to do so under UK law."
Gift horses and all that .....
"Please note: Plusnet reserves the right to reclassify non-low cost areas to low cost areas at its discretion; it shall not reclassify a low cost area as a non-low cost area unless required to do so under UK law."
Gift horses and all that .....