No internet
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No internet
27-08-2012 8:35 AM
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In the Network window, the normal home Network Sharing Centre is reported as being "unknown network" (with what appears to be a park bench icon where the other two show a "house" icon) in the same window my own network is named and showing connected but is it seems not the one my router is using to connect this computer to the internet with, nor can I change it to the correct one.
Any ideas?
Inevitably, its not a very clear description, I'll be happy to clarify anything if I can.
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: No internet
27-08-2012 9:17 AM
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In the Network/Network and Sharing Centre/Set Network Properties there is an option:"Merge or Delete Network Locations" in this window are two network services shown; my own network and another that I don't recognise at all. The unrecognised one is noted as "managed" my is "unmanaged"
Checking the working computers I note that in the same window there are also two showing an old router I used to use until replaced by the current one marked "not in use" and the current network/router marked "in use"
Neither of the two networks in the non-working computer shows "in use"
Since I have the option to do so, should I delete from the non-working computer the network I don't recognise? Is this likely to solve my problem or open another can of worms...
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: No internet
27-08-2012 11:41 AM
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Go to Control Panel > Administrative Tools > Services. Then look to see if you have something called "Bonjour Service" running. If so, right click on it, select Properties and look at "Startup Type". Set it to Disabled.
If there's no mention of Bonjour, is there a string at the top reading ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## ? If so, this is the same thing (just the registry label). Right click and set to Disabled.
A reboot might be sensible.
Takes a lot to explain the problem but it is a service created by Apple that is commonly used in several applications to get your network card to configure itself automatically to work with certain services. It does not play well with windows services as a rule, and stopping the auto start gives the windows services time to start. You don't normally need it.
Re: No internet
27-08-2012 1:03 PM
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I went ahead and deleted the unrecognised (unwanted) network as noted in my second post. But it has made no difference.
The curious thing is, the router is seeing the PC wi-fi but the network remains "not in use" and defies all attempts to change it to "in-use" Since the OP I find the wi-fi printer doesn't respond either from that PC, but works normally from the others.
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: No internet
27-08-2012 1:24 PM
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Either way, also try this..
Control Panel > Network and Sharing Center > Manage Network Connections > Right click on the Wireless adapter icon and select Properties > Left click on IPv4 to highlight
Select Properties, then Advanced, and at the bottom if Automatic Metric is checked, uncheck and insert 1 in the box. OK out of all of it. This will force Windows to look at that adapter first before any other. It might have got confused over which connection you had running when it crashed.
Re: No internet
27-08-2012 8:06 PM
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Been out all afternoon, will try your further suggestion later on.
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: No internet
27-08-2012 8:56 PM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: No internet
27-08-2012 8:57 PM
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Network & sharing Center > Manage Wireless Networks (on left) . Click any network that is not your normal one to highlight it then click remove.
Re: No internet
28-08-2012 8:16 AM
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The other 2 computers are working normally for internet.
But I will try your approach Mav.. As Oldjim commented when the thread was moved to this forum it looks like a Windows problem.
Will let you know later.
Anybody know if its worth a try with direct ethernet cable connection to the router, or is it unlikely to make any difference? It can't stay that way as my desk top PC isn't wi-fi but may be worth the experiment?
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: No internet
28-08-2012 8:58 AM
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Re: No internet
28-08-2012 9:04 AM
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Quote from: Petlew Thank you ReedRichards, please see my post number 3. That may well of been the case in the beginning, but doesn't account for why this PC won't connect to the internet now even if the wi-fi connection seems Ok.
Try deleting the settings for your own wireless network. You'll then be obliged to re-enter the wireless key to reconnect but this would remove any corruption that has crept in.
You don't have McAfee security software do you?
It would be helpful to know if a wired connection works or not.
Re: No internet
28-08-2012 2:20 PM
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When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: No internet
30-08-2012 7:22 AM
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On the principle I suspect my problem is a simple, look skywards, bang heel of palm against forehead exclaiming "Doh! how did I miss that"...
For a while now the other two computers have been a bit slow to open websites from start-up; PlusNet and AVG being a couple of them, my FF browser opens with the Community page, but they always do open after a short wait. I have the FF progress bar that runs across the bottom of the web location bar, it pauses at "waiting for Plusnet" followed shortly by "transferring data"
Is it possible my browser in the "faulty computer" (and email, this affects MS IE as well) is simply timing-out, if so where do I "adjust" the time-out value?
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: No internet
30-08-2012 9:13 AM
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Either way, I don't really see that the problem you have with the laptop is connected. The laptop is not seeing the network correctly.
Another thing to try is this. Go Start > Run > type cmd in the box and ok. You should get a command line dialog box appear.
Type route print into this and enter, and somewhere in the scribble that appears you should see something like..
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.103 25
It will probably be at the top of the IPv4 table. Let me know what the metric value is that you have (where the 25 is on mine).
Re: No internet
30-08-2012 10:56 AM
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Time-out is not the problem (it was a bit of a wild guess) the "page error" window comes up almost immediately the browser is opened which would not indicate a time-out.
Back to square one for a moment:
In the correctly working PC's in "Network Sharing Centre" it reads in "basic network information": my PC name - my router name - internet. In the "view your active networks" line below it reads: my router name with "home network below it - followed by (top to bottom) Access type; "Internet", Home group; "ready to create", Connections; the full connection icon, wireless network connection "my router name"
In the faulty PC the same "Network Sharing Centre" shows in basic: my PC name - Unidentified network - the internet icon is greyed out, with below "no internet connection" everything following is as above.
I can find no way to alter the Unidentified network back to my network. All obvious methods make no change.
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
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