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Login Details For Router? Technicolor DGA0122

Hartland
Hooked
Posts: 5
Registered: ‎27-03-2024

Login Details For Router? Technicolor DGA0122

 

Hi,

 

I'm trying to login to my router profile. I'm unsure what the username and password is.

 

Please can someone advise me with this. I haven't changed any of these details to my knowledge.

 

Any advice on this would be appreciated. Thank you

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 14,954
Thanks: 5,627
Fixes: 402
Registered: ‎30-07-2007

Re: Login Details For Router? Technicolor DGA0122

Im guessing this isnt a Plusnet supplied router since I dont recall them supplying that model.

According to this https://support.aa.net.uk/Technicolor_DGA0122 there should be a sticker on the back with the default credentials

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Hartland
Hooked
Posts: 5
Registered: ‎27-03-2024

Re: Login Details For Router? Technicolor DGA0122

Hi, 

 

Thank you for getting back to me.

 

There is a sticker on the back and apparently the password is the details under "Access Key". I have tried entering this and it still won't let me login.

 

Any thoughts?

MisterW
Superuser
Superuser
Posts: 14,954
Thanks: 5,627
Fixes: 402
Registered: ‎30-07-2007

Re: Login Details For Router? Technicolor DGA0122

In that case it would seem that it has been changed from the default.

A factory reset SHOULD revert it to that shown on the sticker BUT beware a reset will lose all your configuration.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.