Problem with intermittent connectivity

[#1]

I found the overall up/down, I thought you meant I could see per device

The no carrier events were over night so missed them

[#2]

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@Bigmax1701 wrote:
Delivery optimisation has always been off, but that wouldn't upload through the router anyway?

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It would if you had the download from other PCs over the internet set.  AIUI (and the text hints it to be the case) your PC becomes a server.  Note the text "Your PC won't upload content to other devices... on a metered network.".

Now there is a thought, try changing the network profile to make it metered.

[#3]

I found the overall up/down, I thought you meant I could see per device

You can identify the device with the higher upload and download by looking at >Home >My devices

In the device list to the right you will see an up and down arrow, this should help you identify who is uploading and downloading the most.

HTH

[#4]

I went back to double check the update setting (it was off), I thought it was from local pc's but it does say about uploading to the internet, I didn't notice that text before.

The culprit seems to be a NAS drive, although I blocked it's IP at the router it was still uploading

If you look at my devices on a phone browser you don't get the up/down statistics, I thought I'd seen them (I was on my laptop)

[#5]

Thanks for the help guys, I think I've plugged the upload leak. Gone from 26gb in 2hrs this morning to 9mb in an hour (over all upload)

I'll monitor today to make sure it's fixed

Won't be able to properly test streaming until the wekend

[#6]

@Bigmax1701  I'm just curious - as I'm wondering about buying a Nas drive. Have you any idea where it was sending your data to? And is that something you expected to happen?

Ian

[#7]

I have no idea (scary) but fortunately there's only movies on the drive and my network is segmented to prevent crossover to other systems

I had played with the idea of external access but never used it (and failed to disable it). If you don't intend to use it from outside the network, leave the gateway blank

[#8]

That’s exactly what’s happening to me , and they are blaming Wi-Fi

[#9]

As I have said on your other post, @Mick4 - start your own topic, with a bit more detail, and maybe we can help/

[#10]

@Mick4 

You have been advised elsewhere to start your own thread - with YOUR details.  Piggy-backing on other's threads is not going to help you.  There is every possibility that YOU have a wifi issue.  Similar symptoms does not mean that the problem is the same.

EDIT: @jab1 types faster!

[#11]

Ok thanks I’m new to forums , I’m just frustrated by response from plusnet after speaking to numerous customers service guys and a manager, who never phones back when he says he will ,
thank god I’ve only got a couple of months to end my contract 

[#12]

@Mick4

I've had 3 issues over the long time I've been with PN and WiFi does appear to be their default answer to everything!

Mine has now settled down so it does appear to have been my errant upload but I wish the help centre had started somewhere other than factory resetting my router and questioning my WiFi setup

[#13]

PN support had been excellent until this time when they appeared to be just reading a script

Still better thn Talk Talk "support'