What speed is reasonable to expect
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- What speed is reasonable to expect
Re:What speed is reasonable to expect
18-11-2009 10:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you're happy you've eliminated everything internally I can 'persuade' BTw to reset your SNR?
Re: What speed is reasonable to expect
18-11-2009 2:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What speed is reasonable to expect
18-11-2009 8:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Anotherone Ah good, well not so good.
I was of the opinion there was a bit of inconsistency in some of the figures and the difference between the 2 modems confirms that - specifically on the attenuation figures. If you are not as close to the exchange as might have appeared from the first modem, then your slower speed than might be expected may be solely due to the high Target SNRM.
I think the only way to resolve is is to try and borrow a third known good modem/router and see which of the results that compares to, and if necessary proceed to sort out your SNRM issue. If you haven't got another or can't borrow one (from a friend perhaps), PN can probably arrange a loan one for you.
I appreciate the help, but am starting to wonder where this is going. Sadly, I do not have access to a third modem (nor a fourth, fifth, sixth or seventh), only the two from different manufactures, both of which used to give higher speeds in the past, as far as I recall. I have no reason to suspect either or both are both faulty. (I bought the second because the first did not have wireless and needed a separate router, not because the first was broken.).
Re: What speed is reasonable to expect
19-11-2009 7:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As I said, PN can arrange a loan one for you. However, if we can get reliable information another way - can you check in your "My Questions" section at the member centre and see if Mand Beckett has put some test results on a ticket. If so could you post them here - that'll be results containing speed, attenuation, noise margin, FTR, max stable rate etc.
The reason is that as the figures so far are inconsistent, if I recommend a particular course of action it may be completely unnecessary. With accurate/consistent figures, I can give you a much more sensible opinion.
Re: What speed is reasonable to expect
19-11-2009 7:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for persevering.
Re:What speed is reasonable to expect
19-11-2009 11:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What speed is reasonable to expect
23-11-2009 5:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What speed is reasonable to expect
25-11-2009 10:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What speed is reasonable to expect
30-11-2009 7:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re:What speed is reasonable to expect
13-12-2009 3:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Mand I'll run the tests again tomorrow and stick the results on your account and here.
I have not noticed any results yet.
Re: What speed is reasonable to expect
13-12-2009 9:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'll post my suggestions later on this evening if that's OK.
Re: What speed is reasonable to expect
14-12-2009 2:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Which results was Mand going to post?
Quote If so could you post them here - that'll be results containing speed, attenuation, noise margin, FTR, max stable rate etc.
Was it just these? If so I'll go run the report now and put them on a ticket straight away.
Re: What speed is reasonable to expect
14-12-2009 10:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's pretty obvious that the Comms team is struggling to keep up to date with the forums in the same way that James did (I acknowledge that it improved considerably last week following our comments).
I think Chris (Anotherone) would have been totally justified in saying "It looks like the managers of the Comms team care so little about the forums and the users who post there that they are not prepared to allocate the necessary resources".
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re:What speed is reasonable to expect
25-12-2009 11:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Mand I'll run the tests again tomorrow and stick the results on your account and here.
Still waiting. Not sure what happens next or the purpose of the test. Do I just give up?
Re: What speed is reasonable to expect
25-12-2009 11:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- What speed is reasonable to expect