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Idiot's guide to bridge mode

FIXED
Junkman
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Registered: ‎07-02-2019

Re: Idiot's guide to bridge mode

Yes I saved them. Just checked and the setting is set to Yes
Junkman
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Registered: ‎07-02-2019

Re: Idiot's guide to bridge mode

It was definitely working at first as I got the connection up as a visitor arrived at 1545 and there is a trace then. It lost it when I disconnected to tidy up the cables about 1715. Rebooting the Hub 2 doesn't help
MisterW
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Re: Idiot's guide to bridge mode

@Junkman Is the DMZ set in the Hub 2 ? if so then check that WAN ping is enabled on the Billion

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Dan_the_Van
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Re: Idiot's guide to bridge mode

@MisterW 

 if so then check that WAN ping is enabled on the Billion

After a night sleeps that is my thinking as well, inbound pings are going to the device defined in the DMZ

Junkman
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Registered: ‎07-02-2019

Re: Idiot's guide to bridge mode

Morning chaps,

The DMZ is on in the Hub 2 and the Billion IP address is in it.  And block WAN Ping was already disabled on the Billion (see screenshot attached) so it can't be that I'm afraid

 

Dan_the_Van
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Re: Idiot's guide to bridge mode

Morning,

Maybe try turning off "Allow incoming ping requests to the Hub's public IP address" on the Hub Two, provided a device in the DMZ is enabled for WAN ping reply the BQM should work.

 

MisterW
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Re: Idiot's guide to bridge mode

@Junkman Can you do a screenshot of the DMZ setting in the HUb 2 please ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Junkman
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Re: Idiot's guide to bridge mode

@MisterW screenshot attached.

@Dan_the_Van just did that but will be a little while before I can see if it's had any effect on BQM

MisterW
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Re: Idiot's guide to bridge mode

@Junkman sorry to be a pain but could you do another one with the Show IP button checked ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MisterW
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Re: Idiot's guide to bridge mode

Just for reference , theres a thread here regarding PQM pings and the Hub 2 https://community.plus.net/t5/My-Router/Plusnet-Hub-2-Incoming-Ping/td-p/1850036

As we suspected It SHOULD work either with ping enabled on the Hub 2 OR with DMZ and ping enabled on the 8800

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Junkman
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Re: Idiot's guide to bridge mode

@MisterW  not a pain at all - attached

MisterW
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Re: Idiot's guide to bridge mode

@Junkman well that certainly looks right to me, that IP agrees with the WAN IP that the 8800 had yesterday and I see no reason why that would have changed.

Did @Dan_the_Van s suggestion

Maybe try turning off "Allow incoming ping requests to the Hub's public IP address" on the Hub Two, provided a device in the DMZ is enabled for WAN ping reply the BQM should work.

have any effect ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Junkman
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Re: Idiot's guide to bridge mode

@MisterW unfortunately still solid red on the BQM chart.  As I said yesterday I think it worked for about 2 hours after I got the connection up.  Probably went red after I'd disconnected again to sort out all the cabling. 

I'm synced at 25.8 this morning but can't tell if DLM reset last night without the BQM 😕.  I was synced at 32+ with just the Billion.  Of course be good to get the BQM back before I talk to Plusnet on Monday. 

 

 

 

MisterW
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Re: Idiot's guide to bridge mode

but can't tell if DLM reset last night without the BQM

@Junkman yes you can, you can look at the Hub 2 event log. IIRC its advanced-troubleshooting-technical log. You can even export it as a csv and post it here if you need help in reading it.

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Junkman
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Re: Idiot's guide to bridge mode

@MisterW  unfortunately the Event Log only goes back to when I booted my laptop this morning