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Hi,
We're aware of an issue preventing customers from logging in to Member Centre and browsing pl...
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a month ago
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Hi everyone,
We’ve listened to your feedback about needing more visible and responsive support in...
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03-10-2025
2:50 PM
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Hi everyone,
Just a quick note to let you know that all images uploaded to the forum go through a...
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12-08-2025
6:43 PM
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We’re aware of an issue currently affecting some Plusnet customers when sending emails to Microsoft...
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26-06-2025
11:20 AM
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Hi everyone,
We wanted to share an update regarding the complimentary Usenet newsgroup service.
...
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30-04-2025
11:16 AM
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I am proud to introduce you to our amazing community team who - alongside our superusers and modera...
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07-01-2025
10:45 AM
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Hi guys - just to let you know a bulk archiving activity was completed on the Plunset Community ove...
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02-09-2024
9:35 AM
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Our contact centres will be closed as a mark of respect to Her Majesty The Queen from 10:45AM. Our ...
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15-09-2022
11:44 AM
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Hi everyone,
We're pleased to announce that we've appointed 2 additional moderators, long term co...
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06-03-2022
7:07 AM
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We're seeing a high number of faults to the phone and broadband infrastructure, due to the bad weat...
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20-02-2022
10:40 AM
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We’re sorry to announce that @MauriceC has sadly passed away. Maurice has played such an important...
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25-01-2022
2:15 PM
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A quick reminder about Christmas lights and your broadband connection
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06-12-2021
10:54 AM
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Apologies for the inconvenience, we were aware of issues impacting a small number of our customers ...
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16-04-2021
10:29 AM
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Following severe storms and flooding in Edinburgh last night, engineers are working to restore broa...
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12-08-2020
10:37 AM
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Tonight the 3rd July 2019 our suppliers will be upgrading the community from version 19.3 to the la...
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03-07-2019
1:04 PM
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Hi,
We’re seeing an increase in the number of posts regarding customers experiencing slowdowns wh...
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14-06-2019
9:42 AM
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We're currently experiencing some issues with the functionality of the Plusnet Community site
This...
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08-03-2019
9:44 AM
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From Tuesday the 6th November Residential and Business broadband customers will see an updated Memb...
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05-11-2018
5:22 PM
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When's this work happening? Saturday evening into early Sunday morning. What does it affect?...
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08-09-2017
4:29 PM
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When's this work happening? Sunday morning, from midnight onwards. What does it affect? Br...
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18-08-2017
6:10 PM
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