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08-10-2023
8:38 AM
Having mulled over upgrading to full fibre for several weeks we've come to the conclusion that staying with our Plusnet FTTC fibre & landline until our contract expires in May 2024 & then lea...
08-08-2023
11:17 AM
Trying to view Broadband Firewall settings, the page briefly shows Loading..., then just blanks out that entire section, in both Edge and Firefox.
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01-12-2023
8:04 AM
Long rant...
I have been a PlusNet (Free-Online) customer for many years, and have always been happy with the service I received. On the few occasions I have had to report a problem, it ha...
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11-02-2024
12:01 PM
I'm currently receiving Plusmail in iPad Mail for one of my mailboxes but I am unable to send any. I get the error message, Cannot Send Mail: The username or password for "smtp.plus.net" is inc...
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06-07-2023
8:36 AM
Anyone else noticed that the sub menus for 'Perks' 'Help' and 'Sign in' have been incorrectly modified
No sub menu on 'Perks'
'Perks' options are under 'Help'
'Help' options are under ...
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05-09-2023
6:12 PM
I thought that a transfer from John Lewis to Plusnet would be seamless since they are the same company but this is not the case and I've been left with no broadband for 2 weeks. With John Lewis br...
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07-08-2023
3:17 PM
I'm really annoyed.
My contract was up so I renewed it online, but had removed the call plan as we never use our house phone for outgoing calls. This made it a really good deal.
The last bill for...
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19-05-2022
7:47 PM
Not that it bothers me personally as I am no longer a PN customer (except for my 'email only' account, but the number of instances I see of people having to request an account is released from a 'pen...
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16-09-2022
6:30 PM
I would like to reiterate comments made in previous posts regarding the very poor bereavement services provided by Plusnet. My father passed away in June. With the notable exception of P...
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23-01-2022
10:24 AM
4 Thanks
Much concern in the press about the cost of living rising with the increase in prices of everything, from the 1st March of this year I expect my broadband contract will rise by 9.3%. This will be inl...
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