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plusnet 0800 number

gena
Newbie
Posts: 1
Thanks: 1
Registered: 25-09-2007

plusnet 0800 number


plunet does have an 0800 number! but try and get hold of it and Plusnet staff deny any knowledge of the elusive number.
Just to inform my other forum users the number is: 08000731120.
15 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: plusnet 0800 number

That is only for sales enquires - listen to the opening message and it isn't hidden either http://www.plus.net/?home=hometop
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: plusnet 0800 number

think you will find that number is not PN, but a bucket merchant  www.broadband.co.uk/providers/plusnet
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: plusnet 0800 number

wrong number  Roll eyes
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: plusnet 0800 number

funny mine goes to a different number see below
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: plusnet 0800 number

That is because you aren't using Firefox as I get your picture on IE8
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: plusnet 0800 number

I am on firefox 3.6.12
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: plusnet 0800 number

So am I and as it isn't an image I am puzzled
Tried clearing the cache and off line content and I still get the 0800 number
Community Veteran
Posts: 26,678
Thanks: 900
Fixes: 10
Registered: 10-04-2007

Re: plusnet 0800 number

Bizarre!
I normally use Firefox and on www.plus.net I see the same telephone number as Jim, but it says quote ref: K2RLCX.
I then tried IE and saw the same as pierre_pierre.
I suspect some sort of error in code which varies according to the browser.
Edit: I've checked the server identifier string at the bottom of the page and they are the same.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: plusnet 0800 number

well I can asure you I am using Firefox see below
VileReynard
Seasoned Pro
Posts: 10,823
Thanks: 245
Fixes: 10
Registered: 01-09-2007

Re: plusnet 0800 number

N/A

Re: plusnet 0800 number

I had an A5-size flyer in the post box yesterday advertising Plusnet and the freephone number is given as 0800 073 3057.
Free broadband for 3 months - either use the telephone or go online at www.plus.net/voucher using promo code "samson".
On the reverse is the legend 'Un-chuffin-believable!'.  Strange way to put things but there we are.
alanf
Aspiring Pro
Posts: 1,931
Thanks: 77
Fixes: 1
Registered: 17-10-2007

Re: plusnet 0800 number

I get the 0845 number with IE8, Firefox 3.6.12 and Opera 10.63. (Windows 7)
Update: Clearing caches and cookies has no effect.
Moderator
Moderator
Posts: 26,422
Thanks: 1,451
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Registered: 14-04-2007

Re: plusnet 0800 number

0845 in Chrome.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: plusnet 0800 number

Weird.
My first explanation would have been cookies. The 0800 number displaying if you've never logged into our website, and the 0845 one showing if you have. Just cleared my cookies in Chrome and tried again though and I'm still seeing the 0845 number.
We were doing some split testing but I can't see what merit there would be in varying the contact number.
FWIW the split testing showed one of two 'samsons' (that's the Yorkshire Terrier's name) when you visited the home page. One with a text field for your post code and one without. The one with the text field winks at you if you look at it long enough! Cheesy
Anyway, I'll run this by our web content guys to see what they make of it...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵