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Smart TV keeps losing network connection

rubix1942
Grafter
Posts: 28
Registered: ‎11-01-2022

Re: Smart TV keeps losing network connection

I wonder if i could get them to send me an extender.

 

Wifi Products | Smart Wifi, Hubs & Enhancers | EE

PhilipHeyes
All Star
Posts: 832
Thanks: 293
Fixes: 11
Registered: ‎10-11-2021

Re: Smart TV keeps losing network connection

EE will send it.

Add it to your EE account as an extra, it looks like they cost about £150.

Baldrick1
Moderator
Moderator
Posts: 14,390
Thanks: 7,321
Fixes: 472
Registered: ‎30-06-2016

Re: Smart TV keeps losing network connection

Which would be a waste of money if it’s a compatibility problem. @rubix1942  Try the advice in post #13 before going any further.

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ExForce9
Aspiring Pro
Posts: 108
Thanks: 57
Fixes: 1
Registered: 3 weeks ago

Re: Smart TV keeps losing network connection


@rubix1942 wrote:

I wonder if i could get them to send me an extender.


 

That seems an excessive overkill, when reconfiguring the second router would only take maybe three minutes.

 

Without knowing the exact model of router you have, these are the generalised instructions -

 

To complete this setup, you must connect a computer directly to your secondary EE router using an Ethernet cable before modifying the settings below.
 
1. Match the IP range
  • Find your main router's gateway IP address (usually 192.168.1.254).
  • Log into your secondary EE router's admin panel by typing 192.168.1.254 into a web browser.
  • Navigate to the Advanced Settings or Network menu.
  • Change the secondary router's IP address so it is in the same range but does not conflict with the main router (e.g., change it to 192.168.1.200).
 
2. Disable the DHCP server
  • Locate the DHCP Server settings inside the secondary router's network menu.
  • Switch the DHCP server to Off or Disabled.
  • Save your changes (this prevents the secondary router from assigning competing IP addresses to your devices).
 
3. Change the operation mode (if applicable)
  • Look for a setting named Routing Mode or NAT.
  • Switch this setting from Gateway or Routing to Bridged or Bridge Mode if the option is available.
  • Note: If your specific firmware version does not show this option, disabling the DHCP server is enough.
 
4. Connect the hardware
  • Unplug the Ethernet cable from your computer.
  • Connect one end of a long Ethernet cable into a standard LAN port (not the WAN port) on your main router.
  • Connect the other end into a standard LAN port on your secondary EE router.
 
5. Finalise wireless settings
  • Connect your devices to the secondary EE router's existing Wi-Fi name.
  • Alternatively, log back into its new IP address (192.168.1.200) to change its Wi-Fi name (SSID) and password to match your main router for seamless roaming.

 

Dan_the_Van
Superuser
Superuser
Posts: 4,820
Thanks: 3,139
Fixes: 145
Registered: ‎25-06-2007

Re: Smart TV keeps losing network connection

@ExForce9 

I would not use an IP Address in the current Hub's DHCP pool, anything between 192.168.1.1 to .63 is outside.

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