Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
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Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
20-06-2015 3:42 PM
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Quote from: Anotherone That doesn't say much for the firmware update then
What Firmware ?
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
20-06-2015 3:48 PM
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dick:quote
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
20-06-2015 3:50 PM
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Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
21-06-2015 12:52 PM
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Its a shame nobody from plusnet has contributed to this issue in either posting. Perhaps I should ring them tomorrow.
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
21-06-2015 1:22 PM
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Quote from: gwagstaff Apologies for jumping in on your topic alhenderson. As a relative new user of the 2704N and plusnet fibre I am having the same problems as yourself and its getting very annoying. I have also posted in users ceedy posts elsewhere in this forum who is also having the same problem.
Its a shame nobody from plusnet has contributed to this issue in either posting. Perhaps I should ring them tomorrow.
No problems, the more the merrier 🙂 I tried phoning, but the expected waiting time of an hour put me off that idea! I've had more success tweeting them, someone actually rang to talk to me! I was assured that mine was an isolated problem and that the router itself is up to the job. Perhaps if more people complain they'll realise this is clearly not the case..
Al
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
21-06-2015 1:32 PM
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One question, if I may. Are you having problems with your Sky box? If so, does yours have built in WiFi, or do you have an external WiFi connector?
Al
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
21-06-2015 1:42 PM
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I know the firmware update didn't fix anything for you, what did Plusnet say it was supposed to fix?
@gwagstaff
Welcome to the forum. I don't know that phoning will achieve too much at this time. Plusnet are aware of this thread and hopefully we'll get a response from at least one of the CRT members tomorrow.
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
21-06-2015 1:46 PM
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Al
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
21-06-2015 6:03 PM
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Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
23-06-2015 11:47 AM
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These annoying random disconnections from wifi are so frustrating, especially when it says it cannot connect sometimes because of an "Authentication Error" when nothing has been changed, so it just won't reconnect for anywhere from 1 second upto 2 hours...
When it happens on my phone, restarting the router doesn't seem to fix it, nor does restarting my phone. I've experienced the same thing on a laptop, tablet and also a wireless computer (dongle) so it's not isolated to one device and it was doing it on stock setup too
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
23-06-2015 12:13 PM
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Still nothing from plusnet, chased them up yesterday and had to re-explain the whole thing to someone else..
Al.
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
23-06-2015 5:39 PM
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Cheers,
Al.
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
23-06-2015 6:33 PM
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Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
23-06-2015 9:15 PM
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Cheers,
Al.
Re: Sagem 2704N connection problems with my Sky+ connector and Three's HomeSignal bo
23-06-2015 10:37 PM
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Another common name for what you want is a Cable Router.
What you don't want is a VDSL modem/router .... unless you want to replace BT's Modem, but then your choices get more tricky.
Decide what you need first - Gigabit ports? 5GHz Wireless? - You might want to be sure that it'll do 2.4GHz and 5GHz at the same time, some don't. What sort of wireless do you need - do you need one with external aerials? Parental Control/Access Control?.....the list goes on
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