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Plex server unreachable from outside.

k2150
Dabbler
Posts: 22
Registered: 19-07-2014

Plex server unreachable from outside.

Using Technicolor TG582n gateway, wired internet connection. Windows 7. Installed Plex server on my PC, installed media files on same PC, everything works but the server is unreachable from outside.  I've temp disabled windows firewall to remove that as the issue, any help appreciated not savvy on routers or connection issues. http://postimg.org/image/7o81m27lj/
7 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 659
Thanks: 151
Fixes: 29
Registered: 17-10-2015

Re: Plex server unreachable from outside.

You will need to forward port 32400 on your router to the plex server machine
there is a guide on basic port forwarding for that router here:
http://portforward.com/english/routers/port_forwarding/Technicolor/TG582n-O2_Technicolor/HTTPS.htm
Let me know if you need any more plex help, currently running 84TB of storage over 2 bonded lines Smiley

 Paul Tarr
 Plusnet Network Operations
k2150
Dabbler
Posts: 22
Registered: 19-07-2014

Re: Plex server unreachable from outside.

Thank you for that link, I forwarded the port and Plex is now "Fully accessible outside the network", and I can connect via my smartphone. I don't have a static I.P though so I wonder if that will cause problems in the future, either way thanks for the help.
Plusnet Staff
Plusnet Staff
Posts: 659
Thanks: 151
Fixes: 29
Registered: 17-10-2015

Re: Plex server unreachable from outside.

As long as you know what your IP is at any given time you'll be able to connect directly to the server
even without a static IP you'll be able to connect by going to app.plex.tv as it will know where to find the server based on your login
If you do want a static IP it is just a one time £5 cost.

 Paul Tarr
 Plusnet Network Operations
k2150
Dabbler
Posts: 22
Registered: 19-07-2014

Re: Plex server unreachable from outside.

thanks for the assistance & info, all good stuff
Den1
Rising Star
Posts: 103
Thanks: 1
Fixes: 1
Registered: 24-10-2013

Re: Plex server unreachable from outside.

84 Tig  Shocked  I thought mine was big a10
Plusnet Staff
Plusnet Staff
Posts: 659
Thanks: 151
Fixes: 29
Registered: 17-10-2015

Re: Plex server unreachable from outside.

I'm looking to add another storage box at some point,  I buy drives whenever they go on sale etc,  WD Red 3TB add up quickly

 Paul Tarr
 Plusnet Network Operations
k2150
Dabbler
Posts: 22
Registered: 19-07-2014

Re: Plex server unreachable from outside.

invested in a plusnet static ip for £5:00, thought they cost more, but no, cheers!