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Reverse DNS for email server

chummleywarner
Newbie
Posts: 2
Registered: ‎03-05-2023

Reverse DNS for email server

Hi Folks,

I need my reverse DNS name changing to my email server + domain name, since every now and then I keep getting my domain blocked by spanhus ect.

I have just got blocked by spamRATS, and to get unblocked, It is now a requirement that my reverse DNS is solved before they will unblock me. Sad

 

This means I can no longer send email from my mail server, and only found out when I came to do so..

 

I have A records and PTR records set already, I believe that it's just the reverse DNS.

 

and needs to be in the form of mail.yourdomain.com

 

Can someone please help?

 

Best regards,

 

Neil.

 

4 REPLIES 4
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: Reverse DNS for email server

Morning @chummleywarner 

If you can drop me a PM with your username and what you want the rDNS set to I'll get that raised for you 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
chummleywarner
Newbie
Posts: 2
Registered: ‎03-05-2023

Re: Reverse DNS for email server

Good Morning  MatthewWheeler!

Thank you for taking the time to look at my request.

 

Can I please get the rDNS set to

 

mail.fletcher-baggaley.co.uk

 

Thanks in advance.

 

 

Regards,

 

Neil.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,885
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: Reverse DNS for email server

Hiya Neil, Matt is off today so I've picked this up for you. I've raised a task over to our netops team for that and should get a response in the next day or two. I'll reply back when I see that come through. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,885
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: Reverse DNS for email server

Hi there, this should be sorted now, do shout up if there's anything else I can do for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team