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Plusnet Protect- McAfee expired

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grace13
Newbie
Posts: 1
Registered: ‎17-08-2019

Plusnet Protect- McAfee expired

I have had the message that my McAfee has expired even though I have Unlimited Fibre. 

 

I seen on a previous forum thread to uninstall and reinstall the software but when I follow the link from my original email to download the software it comes back with sytem error. 

 

Can anyone advise on how I can get McAfee sofware back on my computer and be protected? Annoying when its covered with my broadband and it says its expired

 

Many thanks 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 7,102
Thanks: 731
Fixes: 273
Registered: ‎01-01-2012

Re: Plusnet Protect- McAfee expired

Thanks for getting in touch @grace13 

I'm sorry to hear that you've been having issues with your Plusnet Protect.

I've checked your account and I can't see anything that would be causing this.

Can you advise the full error you get when to try to download it again?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team