No "Your Plusnet bill is ready to view" email for October
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No "Your Plusnet bill is ready to view" email for October
30-09-2024 7:18 PM
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I usually get this email on the 23rd of the month without fail, but I've not had one for October, the bill was paid today. I was just wondering why there was no email to let me know that a payment was about to be taken ?
Re: No "Your Plusnet bill is ready to view" email for October
30-09-2024 9:54 PM
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Thread moved from Broadband to My Account/Billing.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: No "Your Plusnet bill is ready to view" email for October
02-10-2024 10:09 AM
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@Petevick I can see you have talked to someone yesterday. Did you discuss that with them on that call?
Re: No "Your Plusnet bill is ready to view" email for October
02-10-2024 7:06 PM
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Re: No "Your Plusnet bill is ready to view" email for October
a month ago
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I have passed the details on to the relevant team just in case there are any other reports of this happening. Thanks for bringing it to our attention @Petevick. Let us know if it happens again.
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