cancel
Showing results for 
Search instead for 
Did you mean: 

PlusNet customer satisfaction survey?

IanSn
Rising Star
Posts: 565
Thanks: 31
Registered: ‎25-09-2011

PlusNet customer satisfaction survey?

Received email with PlusNet survey link.
Clicking link opens browser tab but nothing happens.
Unable to copy link from email as its embedded in an image.
Tried getting the link from email source page. Only opened a search telling me nothing found.
Anyone else had same?
4 REPLIES 4
bluesky
Newbie
Posts: 7
Registered: ‎23-09-2015

Re: PlusNet customer satisfaction survey?

Yep, just the same - not a good start to a customer relations survey !
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: PlusNet customer satisfaction survey?

Can you PM me a copy of the email please?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
IanSn
Rising Star
Posts: 565
Thanks: 31
Registered: ‎25-09-2011

Re: PlusNet customer satisfaction survey?

Chris - DM'd you a copy of the mail.
peejay
Grafter
Posts: 34
Thanks: 17
Registered: ‎24-05-2012

Re: PlusNet customer satisfaction survey?

Received email today advising that the link to this sastifaction survey had now been corrected and could we have 25 minutes of your time.
Thought, as a customer since "Totalise" days I may as well have a shot at completing this as there were one or two goodies to be won!
Having entered year of birth, gender and occupation up pops a box saying that I am not eligible for this survey!
Fine- I've saved myself 24 minutes but could you kind advise exactly what are the criteria for eligibility?