Patient Access - Is this a Joke?

[#1]

Is patient record showing the same records as the NHS app but they are greyed out? can they be selected? is there any spinner or indication that it is trying to fetch/refresh them?

Were you looking at the full details which include doctor's notes etc or a summary?

Does it have a notification or message section once logged in? Maybe there is a message that explains why?

[#2]

I use both PA and the NHS app but have different login details for both. No issues although occasionally PA requests authorisation but that's easy.

I also have my GP but haven't used that for some time.

As for captures I often can't make out whether you include the cyclist or the small part of the wheel taking up just a few pixels of a square. Do you include the traffic light pole or the wire holding it up?

[#3]

@Mav On the few occasions I get a CAPTCHA, I check for the four pictures with the largest representation of the requested item - usually (999 times out of 1000), I get it right.