Is using Trusteer Rapport a good security addon
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Is using Trusteer Rapport a good security addon
27-06-2011 12:11 PM
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I have now installed it from the HSBC website and everything seems to work without problems although I needed to manually activate it for Lloyds/Halifax
Quote Out of all twenty-seven applications on test, only three were able to protect the system under all conditions, these being Zemana AntiLogger, Quaresso Protect On Q and Trusteer Rapport. An interesting feature of all three of these is that they protected the system silently, never asking for any user input and with no significant
impact on system performance.
Re: Is using Trusteer Rapport a good security addon
27-06-2011 1:23 PM
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The icon disappeared from the Firefox address bar when FF upgraded to 5.0. Though Trusteer claimed to be working my bank offered it again on my next online visit. Downloading and installing a fresh copy (selecting "not working" to remove the old version) fixed that problem.
Re: Is using Trusteer Rapport a good security addon
27-06-2011 4:14 PM
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Re: Is using Trusteer Rapport a good security addon
28-06-2011 8:38 AM
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Re: Is using Trusteer Rapport a good security addon
01-07-2011 4:11 PM
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Quote have now installed it from the HSBC website
If your using HSBC, and have to put up with the Secure key. Someone using a keylogger to get your 'memorable XXXXXX' isnt that important, as they still need the secure key which is randomly generated to get in.
Personally i see it as bloat, and ignore it every time.
The one time ive had issues with my card - was due to the company i was giving the details to storing them in plain text (Thanks Lush)
Regards
Re: Is using Trusteer Rapport a good security addon
18-07-2011 5:23 PM
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Since removing Trusteer Rapport no further problems
Re: Is using Trusteer Rapport a good security addon
18-07-2011 5:42 PM
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Re: Is using Trusteer Rapport a good security addon
21-07-2011 12:35 AM
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Re: Is using Trusteer Rapport a good security addon
05-12-2011 6:15 PM
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Re: Is using Trusteer Rapport a good security addon
15-12-2011 11:47 PM
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When I rang my bank and asked them to get me help to uninstall it they said they'd get rapport to call me and that was the last i heard from anyone. They were more interested in it staying there than being wiped off. Damned hard work to get rid of that.
Re: Is using Trusteer Rapport a good security addon
16-12-2011 9:20 AM
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so unless your are daft enought to click random links and emails i dont think its a good download
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Is using Trusteer Rapport a good security addon
16-12-2011 9:38 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Is using Trusteer Rapport a good security addon
16-12-2011 10:31 PM
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Re: Is using Trusteer Rapport a good security addon
17-12-2011 11:21 PM
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=============
When I rang my bank and asked them to get me help to uninstall it they said they'd get rapport to call me and that was the last i heard from anyone. They were more interested in it staying there than being wiped off. Damned hard work to get rid of that
=============
Either safe boot the computer to uninstall, or use RapportSafeUninstall.exe from the Trusteer website.
That said, I have no problems with it.
Regards Nick
Re: Is using Trusteer Rapport a good security addon
16-05-2012 12:19 AM
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The usual manifestation is the machine boot-up freezes. Have to go to Safe mode to resolve that - either stop Rapportpg.sys and Rapportei.sys from loading or disable other security like AVG/ZoneAlarm to get a boot. I also disable the Rapport Management Service.
They've admitted to having conflicts in the past and then claim a fix. It's ok for a week or so then there's a problem again.
Why haven't I uninstalled it? Well, I like to try and get to the bottom of these problems, so when I have a moment or two, I'll investigate again and also try whatever the latest version is. I expect there's a newer version since I disabled it!
The other irritating things about this bloatware is it is a processor hogger when it's updating it's configuration, and what is really irritating is that is does so right as the machine is booting and even if you turn off automatic updates - it STILL does it - downloading typically about 2.5Mb of configuration update and hogging the processor whilst I want to just quickly check my email.
Well I found work arounds to most issues except the freeze on boot and if that problem hasn't gone away - it will, along with a complaint to the bank about wasting my money on paying for such a rubbish product.
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