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Deco M5

FIXED
Robpg1970
Newbie
Posts: 3
Registered: ‎23-04-2021

Deco M5

I purchased a Deco M5 as I was having problems with internet dropping in bedrooms. I turned the router off, plugged first one in. Went through steps in app. Had to ask plusnet for some technical data but they wouldn’t tell me (even though dat before someone else said I was allowed to set up mesh system and to call support if needed help). It all seems to be working fine  everything is connecting to the new network no dropping out when surfing etc. However I can still see the plusnet connection in my list of WiFi connections. Is this correct? I’ve seen some threads where people have switched WiFi off on router but it didn’t ask me to do that on tplink app. I ain’t technically minded so simple explanation would be appreciate 😁

 

5 REPLIES 5
dvorak
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Registered: ‎11-01-2008

Re: Deco M5

Fix
It’s not clear from this whether you plugged the m5s into the PM router or not?
You’ll need to as the m5 doesn’t have a modem built in.
Also you’ll need to switch the Wi-Fi off on the router yourself the tp link software won’t do that for you.
You can access the router at http://192.168.1.254
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Robpg1970
Newbie
Posts: 3
Registered: ‎23-04-2021

Re: Deco M5

I turned router off plugged m5 into back and turned back on. so I just now need to click on that link and disconnect internet? 

 

 

dvorak
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Re: Deco M5

You need to turn off the wifi, not disconnect the internet.


Navigate in a web browser to 192.168.1.254.
Click Advanced Settings
Enter your Hub admin password when prompted (unless you've changed it, you'll find the default password on the settings card)
Continue to Advanced Settings.
Click on Wireless.
Think there's a turn off wireless there

 

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Robpg1970
Newbie
Posts: 3
Registered: ‎23-04-2021

Re: Deco M5

Thanks for your help. Seems to be working. Will taste the original blackspot over next few days and hopefully everything sorted

dvorak
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Re: Deco M5

Glad it’s working Smiley
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