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Customer Options

Mayfly
All Star
Posts: 1,549
Thanks: 410
Fixes: 1
Registered: ‎04-06-2009

Customer Options

Is customer options still open 9-8 and are you routed through the normal sales/fault system or is it a drect line?
1 REPLY 1
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,370
Fixes: 75
Registered: ‎06-04-2007

Re: Customer Options

Yes the Customer Options/Cancellations Team are open Monday to Friday 9.00am - 8.00pm (Except Bank Holidays), Saturday: 9.00am - 5.30pm on 0845 140 6002 or 0330 123 9197 (or by selecting the appropriate option on 0800 432 0200).
A queue for an agent is still likely though it's "their" direct queue.
David