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Customer Options

Mayfly
Aspiring Pro
Posts: 1,085
Thanks: 67
Fixes: 1
Registered: 04-06-2009

Customer Options

Is customer options still open 9-8 and are you routed through the normal sales/fault system or is it a drect line?
1 REPLY
Superuser
Superuser
Posts: 9,045
Thanks: 497
Fixes: 43
Registered: 06-04-2007

Re: Customer Options

Yes the Customer Options/Cancellations Team are open Monday to Friday 9.00am - 8.00pm (Except Bank Holidays), Saturday: 9.00am - 5.30pm on 0845 140 6002 or 0330 123 9197 (or by selecting the appropriate option on 0800 432 0200).
A queue for an agent is still likely though it's "their" direct queue.
David