Hello,
My old Panasonic cordless had started giving me problems – intermittent keys etc so after having done a bit of homework I purchased a BT Premium Phone, mainly for its call blocking facility. I find the User Guide very unfriendly and am having problems setting this up, so I’m wondering if there are any BT Premium users on here?
My main problem is adjusting the number of times the phone rings to announce an incoming call - the Ring Delay as the User Guide calls it.
The default delay is 5 rings and this means that if we’re in another room and the phone rings it often stops ringing before we get to it. Now according to the User Instructions – page 38 - it can be adjusted to a maximum of 10 rings which would be more realistic. I have followed the instructions, clicking ‘save’ after selecting my choice of 10 but it still only rings a handful of times – I’ve not checked exactly how many – certainly not 10 times before it goes off. There are further instructions on page 55 which I just cannot get my head around:-
“Make sure your ring delay is set for your answer machine to pick up the call before the voicemail service does. For BT Answer 1571, don’t set your ring delay to more than 5 rings. BT Call Blocking must be set to off for this service to work”
Do I have to disable 1571 to get the 10 rings? That would not be the end of the world as the phone’s base unit has an answer machine built in. If I have to disable Call Blocking this means I could have bought another cordless at half the price…
I think I’m right in saying I have Caller Display and Voicemail included in my Plusnet call features option.
Any help would be apprecciated.
