Advice needed re forum administration
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Advice needed re forum administration
26-09-2009 10:57 AM
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It is with reference to the latter bit of the equation that I need suggestions.
Have never moderated a forum before, never mind run one so it will be a bit hairy at first.
I am constructing the rules and sections that I want to use.
In respect of the former, here are some of my requirements:
There will be strictly no advertising (will ban anyone who tries to circumvent this).
It will be a closed forum i.e. access to view via registration and acceptance/activation by moderators to prevent lurkers/spamming of the board.
I want the forum to be a community so if people are not posting reasonably regularly then I plan to suspend membership. Don't want to be too dogmatic about this, but thought that about one post a month might be acceptable.
Obviously no trolling or abusive posts.
No private messages - this is to prevent advertising/procurement.
This is just a brief outline but if anyone has any helpful suggestions would be happy to take these into consideration.
Re: Advice needed re forum administration
26-09-2009 8:59 PM
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Most forum software allows administrators to intercept peoples "Private" message - to stop abuse of course.
Depending on the package your using determines how you should manage it - Making it invite only or accepted by Mods only is fine - aslong as yo ucan get enough interest - else the board will be quiet and people would not be able to post once per month - what about setting it to once in 3 months ? incase someone has a long holiday for example ?
Administrating a forum is easy peasy - good software takes alot of the pain out of it - but its all down to how good your team of mods and administrators are
Re: Advice needed re forum administration
26-09-2009 9:09 PM
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Quote from: Matt_2k34 Administrating a forum is easy peasy - good software takes alot of the pain out of it - but its all down to how good your team of mods and administrators are
Bear in mind that moderators are dealing with personalities, opinions and emotions
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Advice needed re forum administration
26-09-2009 9:12 PM
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My moderation team is growing slowly which is fine 'cos the site isn't built yet. Time will tell if we all get on and do a good job together.
I reckon (and hope) we'll get enough interest, even if it is registration acceptance only because there isn't another one in the UK.
I can't have the private message facility or anyone displaying email addies because it may be abused in order to circumvent the advertising rules. However, I didn't realise that there is software to allow mods to intervene so that is definitely good to know.
Your suggestion to extend the time frame of posting is a good one and I will definitely take that into account. 3 months sounds about right.
Much appreciate your advice - thank you.
*You posted just before me Strat so take your point. Was told that you need to have a thick skin to adminstrate a forum so will have to develop one! The only positive thing is that this one will have a good gender balance, although possibly more women than men so I am not anticipating a lot of bother.
Re: Advice needed re forum administration
26-09-2009 9:13 PM
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its always worth baring in mind that when you select people for being mods/admins you pick someone who is level headed - firm and fair, preferably someone you have seen around for quite some time - this is a good baring as to how "good" they will be for you...
If you have people who take similar interest in your forum and follow the same 'vision' you have - things should run smoothly
edit: you have good thoughts as to what to do with your forum - best thing to do would be to tinker with your forum as soon as you get it ! Play with as many big red buttons as you can in the admin panel and see what they do !
Re: Advice needed re forum administration
26-09-2009 9:22 PM
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The majority of people who have been contacted about this are all very keen on the idea and several will help in an informal way. The ones who have offered to moderate are experienced in the field and are very enthusiastic.
The first one to offer is male and very keen indeed - also he is good with computers so I feel that I have made a good start early on in the enterprise. Can't wait to see what my web designer comes up with.
And yes, I am looking forward to pressing big red buttons even though I'll probably make a mess of it!
Re: Advice needed re forum administration
26-09-2009 9:27 PM
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also backing up the forum and user database is a good idea (download it to your pc if you wish?) You'll get these things when you play - however id recommend doing it probably weekly to start (when you get started you have littel to lose) but when you have alot of things going on and depending how busy it gets, id do it 3-7 days... Some forum software allows you to automate this to an ftp site for instance
Re: Advice needed re forum administration
26-09-2009 9:30 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Advice needed re forum administration
26-09-2009 11:33 PM
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- Make sure you're willing to take sole responsibility for the forums if necessary. I know you say you have willing volunteers, but for various reasons their enthusiasm might dwindle, so be prepared for the fact you might have to put in more effort than envisaged.
- Spend time familiarising yourself with the intricacies of the forum software before showing them off to the world. You'll be glad when someone (quite possibly a bot) starts spamming the forums and you need to find the ban button - fast!
- Don't be too draconian about controlling/restricting users' interactions. I bet you've sent/received quite a few PMs on these forums for example, perhaps to ask other members for e-mail/MSN addresses, maybe even phone numbers... would you really want that feature taken away? As for the limitations on who can view the forum and the post frequency thing, remember that a significant factor in attracting new participants to a forum is its busyness - i.e. the level of posts it already has. I therefore fear that what you're creating is sounding a lot like an invitation-only club rather than something that welcomes new users with open arms.
- Be clear in your mind (or on paper) about what you're going to do in the event of unexpected situations on the forums. I know, you might be thinking that you'll never see anything 'wrong' happen, but I can almost guarantee you will. The internet amplifies the tendency of human beings to be a pain in the backside, so be prepared. When I started off my forums I came up with a list of all the different things I imaged could happen, and how I felt would be best to deal with each one of them - and I, in conjunction with the other moderators at the time, did the same thing when starting off the revitalised PN forums back in 2003. So it definitely works.
I realise that might've sounded a little scary, but the fact is that running a forum can involve some harsh realities, same as doing anything involving interactions with a large group of people. However, once you get in to the swing of things it really won't be difficult, as indeed Mat has said. And given enough time and effort, it can become very rewarding.
If you've got any questions, feel free to PM ( ) me.
Re: Advice needed re forum administration
26-09-2009 11:38 PM
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Theres alot of folk on this forum poppy and im sure alot have experience - just depends what your after
Re: Advice needed re forum administration
27-09-2009 7:04 AM
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I think that the business of having it open or not is down to the subject/type of forum. I can't really have this one open because I suspect that it will be spammed by the trade right from the word go and if anything will stop people using the facility it woud be that. Also, it would be more work for us to remove posts (maybe). However, it would be worth discussing it with others when we have a team.
I am not sure that I can envisage unexpected situations so if you have any examples, please let me know.
I like the PM facility too so again, will need to discuss with other mods when we are setting it up. As has been said, they can be checked for signs of abuse.
Re: Advice needed re forum administration
27-09-2009 8:48 AM
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Re: Advice needed re forum administration
27-09-2009 5:58 PM
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If anyone has the time, please can I have a few pointers about permissible graphic, file and avatar sizes?
Also signature rules - am a bit wary of the huge flashing gif images that you see on some forums, although don't want to thwart free expression as it were.
Have now got access to the template so can begin to play.
Re: Advice needed re forum administration
27-09-2009 8:05 PM
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My biggest piece of advice is to never take things personally. As previous posters have mentioned, it's easy to reverse (most) things in forum software nowadays.
A few of things I would suggest:
1. Have some 'private' boards where the moderators can discuss events that are occurring. This allows all the moderators to communicate effectively, and present a united front when dealing with any issues
2. Consider having a private board dedicated to discipline issues. One user-per-thread, and record any run-ins that you may have had with the user. It allows you to look back at a particular user's history very quickly.
3. Evaluate several different types of forum software. Each of the mainstream ones have various strengths and weaknesses, and also may suit your 'admin' style. My personal favourite is vBulletin, although it is pay-for software.
4. Don't be afraid to amend your rules based upon past history. If a particular incident isn't specifically catered for in your forum rules, consider adding a clause. However, don't try to 'legislate' everything that happens. Allow a 'mods decision is final' type clause - but use it as little as possible!
Hope that helps!
B.
Re: Advice needed re forum administration
27-09-2009 8:44 PM
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