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Plusnet email login

FIXED
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,162
Thanks: 1,047
Fixes: 405
Registered: ‎01-01-2012

Plusnet email login

Some customers may be experiencing difficulties when logging into their Plusnet email account. We are working really hard to fix this as quickly as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
4 REPLIES 4
JonoH
Community Gaffer
Community Gaffer
Posts: 3,890
Thanks: 6,585
Fixes: 128
Registered: ‎29-09-2011

Re: Plusnet email login

We're really sorry that some of our customers are still experiencing issues when trying to login into their email accounts.
We've identified what the problem is and are now completing work to fix this as quickly as possible. Some of this work will need to be completed overnight, to avoid any additional disruption, and we expect affected customers to be able to access their Plusnet email account by tomorrow morning.

 Jono H
 Plusnet Community Manager
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,162
Thanks: 1,047
Fixes: 405
Registered: ‎01-01-2012

Re: Plusnet email login

Customers should now be able to log in their Plusnet email, however they may experience a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Plusnet broadband and mobile services are not affected

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 22,172
Thanks: 7,618
Fixes: 1,286
Registered: ‎21-04-2017

Re: Plusnet email login

Most customers should now be able to log in their Plusnet email, however they may experience a delay when sending and receiving emails. Plusnet emails can be accessed using an email client as normal.

We’re working to fix this as quickly as possible and some of this work will be competed overnight to reduce further disruption. We’re sorry for the inconvenience caused. Plusnet broadband and mobile services are not affected.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 22,172
Thanks: 7,618
Fixes: 1,286
Registered: ‎21-04-2017

Re: Plusnet email login

Fix

Plusnet email services have now been restored and customers should be able to send and receive emails as normal.

We’re sorry this has taken longer than expected to fix and for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team