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Contact centre phone issues

FIXED
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,925
Thanks: 9,559
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Registered: ‎21-04-2017

Contact centre phone issues

Due to a technical error, our call centre colleagues are unable to answer calls at the moment, we’re working on getting things back up and running as soon as possible. 

In the meantime, if you need help please feel free to create a topic in the relevant board on our forums Here or message us on Twitter (@Plusnet) or Facebook (https://www.facebook.com/plusnet)

It may take us a little longer to get back to you, but we will do as soon as we can.

Really sorry for the inconvenience. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,925
Thanks: 9,559
Fixes: 1,512
Registered: ‎21-04-2017

Re: Contact centre phone issues

Fix

I'm happy to confirm we've fixed the problem so you should be able to call us as normal now if you need help.

We're really sorry once again for the inconvenience today. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet