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so good you send them twice

whistler
Grafter
Posts: 143
Registered: 30-12-2009

so good you send them twice

why do PN allways send me every email twice?
why do PN allways send me every email twice?
25 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: so good you send them twice

cause they send one to postmaster and one to your nominated default
cause they send one to postmaster and one to your nominated default
Plusnet Help Team
Plusnet Help Team
Posts: 13,081
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: so good you send them twice

whistler,
Check what addresses they were sent to and let us know if they are different. If this is annoying you we can give you some advice on getting around this.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: so good you send them twice

and check the envelope to address, mine doesnt show up in the e-mail index
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: so good you send them twice

I spoke to soon
just got three, two to my Postmaster@username.free-online.co.uk and one to postmaster@usename.me.uk
whistler
Grafter
Posts: 143
Registered: 30-12-2009

Re: so good you send them twice

Quote from: _Adam_Walker_
Check what addresses they were sent to and let us know if they are different. If this is annoying you we can give you some advice on getting around this.

Each one is addressed to 2 addresses, postmaster@... and me@...
ChrisL
Grafter
Posts: 733
Thanks: 2
Registered: 13-12-2007

Re: so good you send them twice

Quote from: pierre_pierre
and check the envelope to address, ....

Wink
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: so good you send them twice

and how do you think I knew who they were addressed to?
Community Veteran
Posts: 3,291
Thanks: 2
Registered: 10-08-2007

Re: so good you send them twice

I have started to get two emails, one to username etc@f9.co.uk which is correct but I am also getting one now to username etc@force9.co.uk.
I had this issue a while ago and it was sorted (don't remember how)
Plusnet Help Team
Plusnet Help Team
Posts: 13,081
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: so good you send them twice

Oddball,
Yes, I do remember that happening in the past at some point, I'll get that looked into.
whistler,
How do you check your e-mail? do you use a client like Outlook or do you use webmail?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
whistler
Grafter
Posts: 143
Registered: 30-12-2009

Re: so good you send them twice

outlook
Plusnet Help Team
Plusnet Help Team
Posts: 13,081
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: so good you send them twice

Thanks,
It sounds like your Outlook is set up to receive mail to both the postmaster address and your me@ address. I'd advise changing your settings to only pick up from the me@ address to stop this.
Please read these help pages as they should explain how to do it:
http://www.plus.net/support/email/email_explained.shtml
http://www.plus.net/support/email/setup/outlook_2007.shtml (for Outlook 2007)
http://www.plus.net/support/email/setup/outlook.shtml (for Outlook 2003)
If you end up struggling with this drop me a PM and I'll give you a call.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: so good you send them twice

why did I get two to the same adress on consecutive days?
Quote
Return-path: <padmin@pih-cronhost01.servers.plus.net>
Envelope-to: postmaster@peter.free-online.co.uk
Delivery-date: Tue, 26 Oct 2010 13:55:13 +0100
Received: from [212.159.7.38] (helo=mx.ptn-ipin03.plus.net)
  by pih-inmx09.plus.net with esmtp (PlusNet MXCore v2.00) id 1PAj3Y-00046r-Ko
  for postmaster@peter.free-online.co.uk; Tue, 26 Oct 2010 13:55:12 +0100
Received-SPF: None identity=pra; client-ip=84.92.1.97;
  receiver=mx.ptn-ipin03.plus.net;
  envelope-from="padmin@pih-cronhost01.servers.plus.net";
  x-sender="autoemail@plus.net";

Quote
Return-path: <padmin@pih-cronhost01.servers.plus.net>
Envelope-to: postmaster@peter.free-online.co.uk
Delivery-date: Wed, 27 Oct 2010 13:04:44 +0100
Received: from [212.159.7.39] (helo=mx.ptn-ipin04.plus.net)
  by inmx14 with esmtp (PlusNet MXCore v2.00) id 1PB4kG-0007vS-2G
  for postmaster@peter.free-online.co.uk; Wed, 27 Oct 2010 13:04:44 +0100
Received-SPF: None identity=pra; client-ip=84.92.1.97;
  receiver=mx.ptn-ipin04.plus.net;
  envelope-from="padmin@pih-cronhost01.servers.plus.net";


plus one to my other address
Quote
Return-path: <padmin@pih-cronhost01.servers.plus.net>
Envelope-to: postmaster@peter.me.uk
Delivery-date: Wed, 27 Oct 2010 13:04:57 +0100
Received: from [212.159.7.38] (helo=mx.ptn-ipin03.plus.net)
  by inmx18 with esmtp (PlusNet MXCore v2.00) id 1PB4kT-0006Ih-30
  for postmaster@pete.me.uk; Wed, 27 Oct 2010 13:04:57 +0100
Received-SPF: None identity=pra; client-ip=84.92.1.97;
  receiver=mx.ptn-ipin03.plus.net;
  envelope-from="padmin@pih-cronhost01.servers.plus.net";
  x-sender="autoemail@plus.net";

Plusnet Help Team
Plusnet Help Team
Posts: 13,081
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: so good you send them twice

pierre_pierre,
There's no obvious reason that I can either see or think of. I'll have to look into that and get back to you.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
whistler
Grafter
Posts: 143
Registered: 30-12-2009

Re: so good you send them twice

Quote from: _Adam_Walker_
It sounds like your Outlook is set up to receive mail to both the postmaster address and your me@ address.

Nope. My outlook is set up to receive from just my me@ address. The reason I'm getting them twice is cos you're sending them twice. As I said in post #5 you send me TWO - BOTH addressed to TWO addresses, postmaster@ and me@. i.e. you're actually sending FOUR - two to postmaster@ which I DON'T get and TWO to me@ which I DO get.