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higly not recommende

roberto2212
Grafter
Posts: 109
Thanks: 1
Registered: 08-01-2016

higly not recommende

6 month I pay for 80/20 and my speed is 20/2 with 135 ping. For online gaming is this ping just perfect.If I knowed I ll be never switched from SKY. ONLY SKY IS BEST PROVIDER IN UK.Perfect speed,no issue,excellent support.Not like Plusnet.Cheap and worste provider in uk.And support?... no comment.

8 REPLIES
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: higly not recommende

if they were so perfect why did you ever move from them in the first place.
Gel
Seasoned Pro
Posts: 1,494
Thanks: 152
Fixes: 12
Registered: 02-08-2007

Re: higly not recommende

roberto2212
Grafter
Posts: 109
Thanks: 1
Registered: 08-01-2016

Re: higly not recommende

Because my friend recommended me.He told me that is cheapest like sky and offer same services.But this was big mistake.I raised fault in february and plusnet still not fixed.Yesterday visited my house bt engineer and he told me that he can't fix this fault, that I need contacted plusnet.Tryed call to plusnet.I hold on line one hour and no reply.Tryed chated and show me 80 customer before me.This is unreal.Like I said bad support.
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: higly not recommende

but as you said, sky was perfect, so don't understand how you could possibly be swayed by a friend to move away from a perfect ISP.
roberto2212
Grafter
Posts: 109
Thanks: 1
Registered: 08-01-2016

Re: higly not recommende

I understand that everybody cant be smart.I said that was big mistake.My fault.And this is feedback about plusnet not sky.I said that I paid for services what I not received.6 month plusnet tryed this fix but unsuccessfull.Ok chenks76?
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: higly not recommende

@roberto2212 Sorry to hear you're having issues. I've tried to test your line but apparently your router is turned off?

Let us know if this isn't the case.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
roberto2212
Grafter
Posts: 109
Thanks: 1
Registered: 08-01-2016

Re: higly not recommende

Is on but I cant double check due Im in work.
roberto2212
Grafter
Posts: 109
Thanks: 1
Registered: 08-01-2016

Re: higly not recommende

Thank you plusnet for your heavy support.Already waited 2 weeks and no answer,no help,slow speed on broadband.Like I said...HIGHLY NOT RECOMMENDED THIS PROVIDER. Please guys dont buying PLUSNET BROADBAND.