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Easy welcome back... :)

jimbof
Grafter
Posts: 348
Thanks: 2
Registered: 02-05-2013

Easy welcome back... :)

Just came back after a year in BT exile (I'm a cashback tart, what can I say).

Anyway, just a quick post that the process was pretty smooth - phone and VDSL where up first thing this morning, but PPP login wasn't working.  I phoned in to support and the guy turned on the account while I was on the phone.

 

The same happened the last time I joined PlusNet - it seems a shame that whatever should / could happen doesn't seem to happen automatically (or at least, not particularly quickly).  Maybe something that could improve.

 

Very happy with performance, all seems A-OK.

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,260
Thanks: 198
Fixes: 62
Registered: 27-04-2007

Re: Easy welcome back... :)

Hi jimbof!

 

Welcome back and thanks a lot for the feedback about that.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team