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great service

anneearlie
Newbie
Posts: 2
Registered: ‎07-10-2013

great service

after complaining on the forum on tuesday night, I received a call from chriss pettitt, and i must give credit where it,s due.As originally stated regarding a non appearance by the telephone engineer, \i was told by the girl at plusnet , it would probably be 21st october before the apointment would be re scheduledHowever chris rearranged it for today, and the engineer arrived bang on timejavascript:void(0); Smiley Smiley and couldn,t have been more pleasant and helpful.This was finished up later in the day with a telephone call from Chris to chedk everything was ok. My faith as a new customer with Plusnet has been restored !!!!
Thanks again Chris Pettitt
1 REPLY
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Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: great service

Aye Chris is indeed a legend, we're very lucky to have him Smiley
Really glad he got things sorted for you and even more that you're happy with the service, please let us know if we can help with anything else.