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faults

danielmclean
Grafter
Posts: 79
Thanks: 5
Registered: 17-08-2015

faults

anyone else get fobbed off with faults and told nothing is wrong ?

or online chat team reply to fault tickets  links to videos
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: faults

I can see you spoke to us about a phone fault, which we provided information for the standard troubleshooting and then raised this to our suppliers. Sorry if you feel this was fobbing you off, however there are certain troubleshooting steps we have to ask for.
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 Chris Parr
 Plusnet Staff